USB hub problem saying device is unknown

Build a PC
By fozzer
Jul 25, 2006
  1. ok my usb hubs seem to work fine for my printer webcam ect but everytime i connect my mp3 player it says device not regonised and the mp3 player freezes. cant anybody help??
  2. Rick

    Rick TechSpot Staff Posts: 6,332   +59

    You're MP3 player may need to be plugged directly into a 'real' USB port. Try it without the hub and see if it works.
  3. iss

    iss TechSpot Chancellor Posts: 2,896

    Yeah I agree with Rick, there are alot of devices that dont like being connected thru a hub.
  4. fozzer

    fozzer TS Rookie Topic Starter

    well i tryed the usbs at the back aswell and still doesnt work..
  5. fad3toblack

    fad3toblack TS Rookie Posts: 40

    Did you get any software with your MP3 player? Even though XP should be fine without it, you may want to install the software anyway...
  6. fozzer

    fozzer TS Rookie Topic Starter

    well its a zen micro and i have the software installed but when i open it, it says please connect your zen micro. also i sent it back to creative and they gave me a new one but i have the same battery so you think that will be the problem?
  7. fad3toblack

    fad3toblack TS Rookie Posts: 40

    Though I certainly do not know a ton about MP3 players (Mine was stolen after I had it for only two weeks :( :mad: ), I don't believe that the battery could have anything to do with it. You do turn the MP3 player ON when you plug it into the computer, right?

    Also, though again I am not positive that this could have anything to do with it, do you have USB 1.1 or 2.0?
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