USB Mouse\keyboard dead

[Docjsj]

I was forced to reload XP Pro on my SX280. When I loaded SP2, the USB Mouse and the keyboard went DEAD! I tried to load SP3, but wouldn't load. I used the microsoft update site for both SP2 & SP3 Without the mouse or keyboard I'm limited on what I can do. Help!!!!

The system is Dell Optiplex SX280 Bios A09
USB mouse & keyboard
Windows XP Pro

 

[Bobbye]

Are you in Safe Mode?

 

[Docjsj]

No, not in safe mode. I did reload windows in the repair mode, then I down loaded SP2 without reboot, and updated the Bios to the latest revision. Then I rebooted. I did not lose my USB ports this time. I am going to trry to update windows to SP3 now without losing my USB ports. I'm keeping my fingers crossed! Thanks. Docjsj

 

[Bobbye]

So mouse and keyboard are working okay now?

 

[Docjsj]

Yes

Hooray!!!! Yes, it worked! Thanks to all.

 

[Bobbye]

Good. Thanks for the update.