Hello, I've been having some problems with the usb ports in my laptop since a few months, all of them just stopped working and they wouldn't detect my mouse or printer and so on. As soon as I log on, about 6 windows pop up saying a new hardware has been found. when I choose to install them automatically, a new window opens saying "the software for the usb root hub has not passed the windows logo test..." or something along those lines... I click to continue anyway, and about halfway through the installation, an error appears. I have tried uninstalling the drives and restarting, but the same thing keeps happening. can someone please please help??!!