Using norton personal firewall - need to be supervisor?

By mole
Sep 4, 2005
  1. hi all, need help on this REALLY fast :(.
    im usin norton personal firewall and i was looking into it today.
    i noticed that it says "Norton Personal Firewall is not protecting your computer" and i cant click on the "Enable" button or ANY other buttons.
    i try to get into options and it says "only supervisor may view/change options".
    any1 know how i can do that? i cant find any solutions for norton personal firewall, but i found some for norton internet security (which i dont have :()

    PS: my pc IS the pc that controls everything such as the net (the gateway) and this is also the pc which norton personal firewall was installed on first.
    shouldnt i be the supervisor already?

    plz help before i get an intrusion attempt :(

  2. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    If you have W2K or XP, you need to log in as 'administrator', or as a user with admin privileges.
    If it still does not work, go to and get their FREE Sygate firewall.
    Then UNinstall that Norton crap and install Sygate. Your PC will thank you.
  3. mole

    mole TS Rookie Topic Starter Posts: 22

    problem again... need to be supervisor to remove norton personal firewall from my pc :(
    ive lent the norton cd out to a friend, but if i get it back do u think i can do anythin with it? like reinstallin without uninstallin first?

  4. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Can't you read?
  5. mole

    mole TS Rookie Topic Starter Posts: 22

    ya i can read... but MAYBE .. just MAYBE that dont ****ing work?

    PS: nice way to treat people on techspot...... sigh
  6. tomrca

    tomrca TS Rookie Posts: 1,000

    these people on here know what they are talking about.

    open up NIS go to nis and open user accounts and try from there
  7. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    If you do NOT have admin, ask someone who is. Guess it's not YOUR PC.
  8. jobeard

    jobeard TS Ambassador Posts: 9,156   +598

    Anyone with the admin password can also
    <right click>and select Run AS
    select the Admin account and enter the password
  9. mole

    mole TS Rookie Topic Starter Posts: 22

    ok i was gonna ask if u can read... but im not like some people.
    i dont use NIS... i use NPF.

    i went into "Control Panel", then "User Accounts" and i see my account listed as "Computer Administrator". and i AM logged on that account.

    anyway ive found a fix. theres an exe which will remove norton for ya.
    click HERE

    thanks for ure help
    plz treat people with more respect in the future, RealBlackStuff :)
  10. lhaase

    lhaase TS Rookie

    Guaranteed fix for this problem is...

    I too had this issue crop up suddenly when I installed Nero 7 Essentials & the LightScribe software. It prevented me from accessing many online items including this post!

    The fix is as follows.

    1. Open Control Panel
    2. Open Administrative Tools
    3. Open Services
    4. Scroll down to where you will find 3 instances of Norton Personal Firewall
    5. Right click on each and select "stop"
    6. Uninstall NPF
    7. Reinstall NPF
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