Hello, Okay well I will try my best to explain everything that is going on with my computer, It is an HP Pavilion a700y series, running Windows XP. 1. I can no longer restart or shutdown my computer without manually doing so. I think this may be due to the following issues: 2. I always receive a "Generic Host Process fro Win32 Services" problem upon startup. The error signature is: szAppName:svchost.exe szAppVer:5.1.2600.5512 szModName:Unknown szModVer:0.0.0.0 offset:00000000 Technical Information about this error is: C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\WER5297.dir00\svchost.exe.mdmp C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\WER5297.dir00\appcompat.txt Whenever I try to "debug" or "send error report" my computer freezes and is rendered useless. Therefore I usually just slide this message to the side and continue my work. 3. I also receive a “svchost.exe Application Error” it reads: The instruction at “0x7c9100e8” referenced memory at “0x00000010”. The memory could not be “read”. Click on OK to terminate the program Click on CANCEL to debug the program Whenever I try to "terminiate" or "debug" the program my computer freezes and is rendered useless. Therefore I usually just slide this message to the side and continue my work. 4. I also get a rundll error message: Error loading c:\windows\system32\makezimu.dll The specified module could not be found I can just click OK on the above message and my computer seems to respond OK, that is it doesn’t freeze up like in the aforementioned #2 and #3. 5. Lastly, I get a “Diagnostic Traces” window with the following message: Diagnositcs activated. new_DIAGWINDOW(DrvnQ117) delete_ DIAGWINDOW(DrvnQ117) new_DIAGWINDOW(DrvmCDB) delete_ DIAGWINDOW(DrvmCDB) new_DIAGWINDOW(DrvnCDB) delete_ DIAGWINDOW(DrvnCDB) new_DIAGWINDOW(DrvnPPqT) delete_ DIAGWINDOW(DrvnPPqT) I don’t know what the heck this message means I usually just close it. Well, that’s about it. I’d truly appreciate any help you could offer, Thank You.