Very nasty infection from 8-step guide obstructed

By Ruxini
Sep 11, 2009
  1. Hi all!

    I have gotten a terrible virus from

    I tried following your updated 8-step preliminary guide, but ran into a list of problems.

    First of, Malwarebytes' Anti-Malware will not launch and displays the following messages both during installation and when Im trying to launch it:

    vbAccelerator SGrid II Cont

    error: 404


    error: 0

    Second, I am not allowed to download SuperAntiSpyware Home Edition Free Version. Something or someone appears to be blocking my access to selected servers.

    Thirdly, when I try to install Avira Free I get an errormessage when the installation is almost done.

    Additionally I am not allowed to download Avast! - All links appear to be "bad".

    I tried to launch RSIT (which was recommended in the earlier 8-step guide) but got this message:

    Random's system information tool - AutoIt Error Line -1:

    Error: Variable used without being declared

    I did manage to get a RootRepeal log (which was also recommended in the earlier guide) - I cannot include it here as it is too long, but if it will be of any help, please let me know.

    Other symptoms:

    When I try to access the windows control panel through start -> control panel I recieve the message: Explorer.exe - the program could not be found. When I access the controlpanel through "my computer" however, I have no problems.


    also Internet Explorer (I have Mozilla Firefox as my default browser and never use IE) appears to communicate with: http(colon)//

    upon startup, I recieve an error-message related to the file msxm192z.dll

    When I had AVG installed (I later uninstalled it to make room for some of the other antivir programs you recommend) it seemed to have a problem with Win32/Heur, finding "white-listed" files that should be infected.

    Please help! I tried browsing your forum and other places on the net, but to no avail. I simply cannot get rid of this annoying virus and I do not now what to do. I have tried a long list of anti-virus programs, such as AVG, Comodo and others - all failing to heal the computer. The virus blocks the programs or disables their "guard mode".

    I will be very grateful for any help!
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,158   +225

    Reinstall Windows... This statement should bring some attention. Hopefully good helpful attention ;)
  3. Ruxini

    Ruxini TS Rookie Topic Starter

    This virus seem so aggressive and 'well-written', that Im afraid a reinstall would shut my system down completely. I have some chess-analysis and original scores that has not yet been backed up, so I do not dare to try a reinstall.

    Don't anybody know anything that can be done?

    Please, Im hanging off the edge of the cliff here

    all the best
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,158   +225

    Ok Rune, lets try regaining some control of your computer. Is it possible for you do do a virus scan in Safe Mode?
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,340   +36

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