TechSpot

VIA USB 3 root hub problem

By julie789
Apr 26, 2012
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  1. Hi guys,
    ive spent days on this problem to no avail,hoping somebody could please help me. I have a VIA usb 3 root hub,this device is not working properly because Windows cannot load the drivers required for this device. (Code 31). I have tried uninstalling and rebooting, a couple of microsoft fixes but the problem persists. A new chipset driver has been mentioned on some sites ive visited but i am not very technical and dont know if this would work or even what chipset to get. I have a toshiba sattelite C650D with win 7 64. Really hoping one of you guys could help or point me in the right direction, as im at my wits end.
    Thanks
  2. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    Not sure if i can help but will take a look...

    Look in Device Manager. Is it one or more then one device with a yellow icon? Next, list any Problem devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag and click OK
      ===> If you’re running 32 bit Windows, dxdiag will launch on its own
      ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save to your Desktop
    • Attach the report to your next post
  3. julie789

    julie789 Newcomer, in training Topic Starter

    Thanks so much for your reply
    here are the details you requested

    SASDIFSV ROOT\LEGACY_SASDIFSV\0000 This device is not present, is not working properly, or does not have all its drivers installed.
    SASKUTIL ROOT\LEGACY_SASKUTIL\0000 This device is not present, is not working properly, or does not have all its drivers installed.
    VIA USB 3.0 Root Hub USB\ROOT_HUB20\4&21BFE09&1 This device is not working properly because Windows cannot load the drivers required for this device.
    VIA USB 3.0 Root Hub USB\ROOT_HUB20\4&24D56E65&1 This device is not working properly because Windows cannot load the drivers required for this device.
    VIA USB 3.0 Root Hub USB\ROOT_HUB\4&2FC85BD1&1 This device is not working properly because Windows cannot load the drivers required for this device.
    VIA USB 3.0 Root Hub USB\ROOT_HUB\4&31206751&1 This device is not working properly because Windows cannot load the drivers required for this device.
    VIA USB 3.0 Root Hub USB\ROOT_HUB\4&39121387&1 This device is not working properly because Windows cannot load the drivers required for this device.
    VIA USB 3.0 Root Hub USB\ROOT_HUB20\4&1DD3FE91&1 This device is not working properly because Windows cannot load the drivers required for this device.

    ------------------
    System Information
    ------------------
    Time of this report: 4/27/2012, 07:19:43
    Machine name:
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
    Language: English (Regional Setting: English)
    System Manufacturer: TOSHIBA
    System Model: Satellite C650D
    BIOS: InsydeH2O Version 1.70
    Processor: AMD V120 Processor, ~2.2GHz
    Memory: 3072MB RAM
    Available OS Memory: 2810MB RAM
    Page File: 1360MB used, 4259MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Mobility Radeon HD 4200 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x9712)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9712&SUBSYS_FDE41179&REV_00
    Display Memory: 1401 MB
    Dedicated Memory: 252 MB
    Shared Memory: 1149 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: CMO1680
    Native Mode: 1366 x 768(p) (60.046Hz)
    Output Type: Internal
    Driver Name: atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.14.0001.6099 (English)
    Driver Version: 8.712.2.1000
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 3/15/2010 09:00:06, 28160 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier:
    Vendor ID: 0x1002
    Device ID: 0x9712
    SubSys ID: 0xFDE41179
    Revision ID: 0x0000
    Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.1:BR_97313_ati2mtag_RS880M:8.712.2.1000:pci\ven_1002&dev_9712&subsys_fde41179
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Conexant CX20671 SmartAudio HD)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5069&SUBSYS_1179FDE4&REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: CHDRT64.sys
    Driver Version: 4.111.0000.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/18/2010 17:45:50, 717368 bytes
    Other Files:
    Driver Provider: Conexant
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (Conexant CX20671 SmartAudio HD)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: CHDRT64.sys
    Driver Version: 4.111.0000.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 1/18/2010 17:45:50, 717368 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 34.9 GB
    Total Space: 119.1 GB
    File System: NTFS
    Model: Hitachi HTS545025B9A300 ATA Device

    Drive: D:
    Free Space: 111.6 GB
    Total Space: 119.0 GB
    File System: NTFS
    Model: Hitachi HTS545025B9A300 ATA Device

    Drive: E:
    Model: TSSTcorp CDDVDW TS-L633C ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 10:19:21, 147456 bytes

    --------------
    System Devices
    --------------
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&2411E6FE&1&C3
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&90
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:04, 25600 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:14, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:26, 343040 bytes

    Name: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
    Device ID: PCI\VEN_1969&DEV_2060&SUBSYS_FF1E1179&REV_C1\4&29CCD4A1&0&0028
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&2411E6FE&1&C2
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&B2
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:04, 52736 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:14, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:26, 343040 bytes

    Name: Atheros AR9285 Wireless Network Adapter
    Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_7159144F&REV_01\4&203BCCA3&0&0020
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&2411E6FE&1&C1
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&9A
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:04, 52736 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:14, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:26, 343040 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9605&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&28
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&2411E6FE&1&C0
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&92
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:04, 52736 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:14, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:26, 343040 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9604&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&20
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

    Name: ATI Mobility Radeon HD 4200 Series
    Device ID: PCI\VEN_1002&DEV_9712&SUBSYS_FDE41179&REV_00\4&F4E2B40&0&2808
    Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1010 (English), 3/15/2010 10:06:28, 6403072 bytes
    Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 3/15/2010 08:59:20, 53248 bytes
    Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6099 (English), 3/15/2010 09:00:58, 188928 bytes
    Driver: C:\Windows\system32\atiumd64.dll, 8.14.0010.0735 (English), 3/15/2010 09:27:16, 4801536 bytes
    Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0250 (English), 3/15/2010 09:20:36, 2716160 bytes
    Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0022 (English), 3/15/2010 09:54:56, 120320 bytes
    Driver: C:\Windows\system32\atiicdxx.dat, 2/25/2010 13:55:48, 201875 bytes
    Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 3/15/2010 09:02:06, 53248 bytes
    Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 3/15/2010 09:02:06, 53248 bytes
    Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1054 (English), 3/15/2010 09:01:36, 330752 bytes
    Driver: C:\Windows\system32\atiumd6a.cap, 3/15/2010 09:18:14, 511072 bytes
    Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 3/15/2010 09:54:08, 12288 bytes
    Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 3/15/2010 10:00:08, 143360 bytes
    Driver: C:\Windows\system32\atiapfxx.blb, 3/15/2010 10:00:10, 33624 bytes
    Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1051 (English), 3/15/2010 09:56:20, 202752 bytes
    Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1051 (English), 3/15/2010 09:56:56, 450560 bytes
    Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2562 (English), 3/15/2010 09:54:38, 420864 bytes
    Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 3/15/2010 09:54:04, 59392 bytes
    Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3726.17912 (English), 3/15/2010 09:57:06, 446464 bytes
    Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.9704 (English), 3/15/2010 09:58:46, 18798592 bytes
    Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.0556 (English), 3/15/2010 09:12:46, 4781568 bytes
    Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.0556 (English), 3/15/2010 09:13:12, 43008 bytes
    Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.0556 (English), 3/15/2010 09:13:00, 39936 bytes
    Driver: C:\Windows\system32\atipblag.dat, 2/23/2010 10:15:02, 1105 bytes
    Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6099 (English), 3/15/2010 09:00:06, 28160 bytes
    Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6099 (English), 3/15/2010 09:00:22, 36352 bytes
    Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6099 (English), 3/15/2010 09:01:16, 14848 bytes
    Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6099 (English), 3/15/2010 09:01:08, 16896 bytes
    Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 16:35:30, 118784 bytes
    Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0261 (English), 3/15/2010 09:42:28, 3800064 bytes
    Driver: C:\Windows\SysWOW64\atiumdag.dll, 8.14.0010.0735 (English), 3/15/2010 09:33:10, 3703808 bytes
    Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0250 (English), 3/15/2010 09:14:22, 2993152 bytes
    Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 3/15/2010 09:02:00, 52224 bytes
    Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 3/15/2010 09:02:00, 52224 bytes
    Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1054 (English), 3/15/2010 09:01:28, 237568 bytes
    Driver: C:\Windows\SysWOW64\atiumdva.cap, 3/15/2010 09:13:58, 511072 bytes
    Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2562 (English), 3/15/2010 09:54:30, 356352 bytes
    Driver: C:\Windows\SysWOW64\Oemdspif.dll, 6.15.0006.0006 (English), 3/15/2010 09:54:16, 274432 bytes
    Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 3/15/2010 09:53:58, 43520 bytes
    Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.9704 (English), 3/15/2010 09:38:54, 14226944 bytes
    Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0261 (English), 3/15/2010 09:50:42, 3131392 bytes
    Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.0556 (English), 3/15/2010 09:11:46, 3657728 bytes
    Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.0556 (English), 3/15/2010 09:13:10, 53248 bytes
    Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.0556 (English), 3/15/2010 09:12:58, 53248 bytes
    Driver: C:\Windows\SysWOW64\atipblag.dat, 2/23/2010 10:15:02, 1105 bytes
    Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6099 (English), 3/15/2010 09:00:00, 20480 bytes
    Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6099 (English), 3/15/2010 09:00:14, 27648 bytes
    Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6099 (English), 3/15/2010 09:01:04, 15360 bytes
    Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6099 (English), 3/15/2010 09:01:12, 12800 bytes
    Driver: C:\Windows\atiogl.xml, 3/2/2010 14:57:12, 20692 bytes
    Driver: C:\Windows\system32\DRIVERS\atipmdag.sys, 8.01.0001.1010 (English), 3/15/2010 10:06:28, 6403072 bytes
    Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6099 (English), 3/15/2010 09:01:12, 12800 bytes
    Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.0016 (English), 3/15/2010 09:59:10, 497152 bytes
    Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.0016 (English), 3/15/2010 09:59:56, 446464 bytes
    Driver: C:\Windows\system32\coinst.dll, 1.00.0002.0001 (English), 3/15/2010 09:17:44, 55296 bytes

    Name: Standard AHCI 1.0 Serial ATA Controller
    Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&88
    Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:44, 31104 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 02:45:46, 48720 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 02:52:21, 24128 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 14:32:46, 155520 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9602&SUBSYS_96021022&REV_00\3&2411E6FE&1&08
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_FF1E1179&REV_40\3&2411E6FE&1&A3
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 02:48:27, 15424 bytes

    Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_FF1E1179&REV_41\3&2411E6FE&1&A0
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&00
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&B0
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:04, 25600 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:14, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:26, 343040 bytes

    Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&2411E6FE&1&A4
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&2411E6FE&1&C4
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&98
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:04, 25600 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:14, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:26, 343040 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_FF1E1179&REV_40\3&2411E6FE&1&A2
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 11:43:43, 122368 bytes

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,,
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
    Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
    Overlay Mixer2,0x00200000,1,1,,
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,,
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
    AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
    AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
    SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

    Audio Capture Sources:
    Microphone (Conexant CX20671 Sm,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

    WDM Streaming Capture Devices:
    Conexant HD Audio capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ,0x00000000,0,0,,

    WDM Streaming Rendering Devices:
    ,0x00000000,0,0,,
    Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Audio Renderers:
    Speakers (Conexant CX20671 Smar,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Speakers (Conexant CX20671 SmartAudio HD),0x00200000,1,0,quartz.dll,6.06.7601.17713

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

    And again thank you for taking time to help me.
  4. julie789

    julie789 Newcomer, in training Topic Starter

    Just to let you know the problem is now fixed, after installing and uninstalling various drivers , i finally got them working.
    ( dont know how ).
    Thanks


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