sergeant259
Posts: 28 +0
Vicious Viruses and Horrible Horses - Need Help!
Hi all,
I'm new and pretty much completely pc iliterate as far as tech/support stuff, but I'm having real problems with a trojan horse/virus. Some of the names/files I'm suspicious of are:
-Antivirus Pro 2009
-msansspc.dll
-wini10803.exe
-brastk.exe
It's really messed up my machine good - I can't connect with the AVG server any more, just about all links and pages I've been sent to seem to be blocked by the horse/virus, it won't allow a system restore or even let me create a new restore point. It's corrupted many of my programs as well. I've deleted files and folders, but of course the problems return upon reboot. I'm not sure what to do and being as pc ignorant as I am I would greatly appreciate any and all help you could offer.
I understand that info about my system would be helpful to those with advice, but the virus is apparently keeping me from even installing the free SIW program and I get "cannot find server" (as typical with most links I've been told are helpful) when I try to get to the free Everest program.
I am running XP and of course would be more than happy to provide any other info if you can tell me what you want to know and how to find it.
Hi all,
I'm new and pretty much completely pc iliterate as far as tech/support stuff, but I'm having real problems with a trojan horse/virus. Some of the names/files I'm suspicious of are:
-Antivirus Pro 2009
-msansspc.dll
-wini10803.exe
-brastk.exe
It's really messed up my machine good - I can't connect with the AVG server any more, just about all links and pages I've been sent to seem to be blocked by the horse/virus, it won't allow a system restore or even let me create a new restore point. It's corrupted many of my programs as well. I've deleted files and folders, but of course the problems return upon reboot. I'm not sure what to do and being as pc ignorant as I am I would greatly appreciate any and all help you could offer.
I understand that info about my system would be helpful to those with advice, but the virus is apparently keeping me from even installing the free SIW program and I get "cannot find server" (as typical with most links I've been told are helpful) when I try to get to the free Everest program.
I am running XP and of course would be more than happy to provide any other info if you can tell me what you want to know and how to find it.