also @ TechSpot: More evidence of a 7-inch Asus / Google co-developed tablet surfaces

TechSpot

Video card issue, I doubt anyone can help, but please try =)

Discussion in 'Audio and Video' started by Meehu, May 13, 2003.

Thread Status:
Not open for further replies.
  1. Meehu Newcomer, in training

    So i bought a Radeon 9700 Pro
    Problem is that after I get in into anything 3d, it usually crashs in under 10 seconds


    I have tried everything from getting new drivers to updating my chipset, fooling with power settings in bios, changing AGP speed, turning of Fast Right, etc. etc. etc.

    I spent 2 hours on phone with tech support yesterday and got pretty much nowhere. The guy said it could be a power issue even though I have a 310wat power supply and it only needs a 300wat. Oddly, it works in some games and not in others, Neverwinter Nights works fine, while anything that runs on the halflife engine crashs. Even more oddly, last night halflife based things started working, i thought the problem was fixed somehow, but then today it started crashing again.

    So anyways, if you have any ideas please let me know :)

    I dont feel like wating for a geforce 5900 or blowing another hundred bones on a new power source.
  2. Meehu Newcomer, in training

    Also..


    Mobo .. Iwill P4R533 series
    CPU .. p4 1.7ghz
    Ram .. 512 mb Rambus
    Sound Card .. Soundblaster PCI 512
  3. acidosmosis TechSpot Chancellor

    The tech guy is an *****, a 310 PSU just isnt sufficient. Sure it will run fine sometimes but I guarantee you that is your problem. I suggest getting a 350w or higher PSU. If you do get one make sure it isnt a cheap PSU cause you may just have the same problems again since cheap PSU's dont really put out the watts they are suppost to. Try a Enermax 350w PSU. You can get them for a decent price at www.newegg.com

    You won't have to spend a "hundred bones" on a great PSU. You can get the Enermax 350w for about $60.
  4. Nic TechSpot Paladin

    I had the All-in-Wonder version of that card, and I couldn't even get my PC to boot, despite having a 450 watt Enermax PSU. Those cards must be highly voltage sensitive, so I would just return it and buy a different brand.

    Buying another PSU and *hoping* that it will work is just not worth the effort. What do you do if it doesn't, and you now have 2 PSUs, neither of which work with that card?

    Maybe you could try it in a friends PC first (one with a better PSU).

    Your problems could also be due to a faulty card. As far as I am aware NeverWinter Nights uses Direct-X, whereas Half-Life/Quake/etc. uses Open GL. Maybe your card has problems when Open GL games are played, which could be due to faulty card or defective Open GL drivers, or other incompatabilities in your system. If you had no previous problems with Open GL games using your previous card, then you can eliminate your other components as the cause.
  5. olefarte TechSpot Ambassador

    I've got a 9700 Pro and it runs just fine on a 250 watt.
  6. Meehu Newcomer, in training

    hmm you seem pretty sure bout this so I am gonna go get a new power supply


    just curious, if it takes a 350wat or so why the hell does it say 300 on the box
  7. Jomo Newcomer, in training

    You have to understand all psu's are not created equal no matter what the voltages they are rated at. The 3 rails are what's important, not the wattage...the 3.3v-5v-12v.......the 3.3 and the 5 basically run the electronics on your board....while the 12 starts all the motors...fans/hard drive/cd drives, last but not least....the video card...the radeons are power hungry to say the least....stick with a good name brand, such as enermax or antec.

    Jomo
  8. Mictlantecuhtli TS Special Forces

    Neverwinter Nights has only OpenGL support, Half-Life has Direct3D, OpenGL and software.

    "Anything" doesn't include some games after all? :confused:
  9. Nic TechSpot Paladin

    Apologies, you are quite correct Mic, NeverWinter Nights does indeed run on Open GL Graphics, Direct-X is only used only for the sound (strange but true). It's not available for BeOS unfortunately.
  10. acidosmosis TechSpot Chancellor

    meehu: You can run it with a 300w PSU, BUT that is a minimum requirement. Minimum requirements on hardware and software alike usually don't cut it. When it comes to software you can get by with just losing FPS in games. As far as hardware your dealing with possibly burning a power supply, frying a motherboard, etc when running hardware on the bare minimum requirements. Some people will tell you otherwise but those people will get you into trouble.

    It also kind of depends on how much hardware in your system is running off of your PSU plus the quality of the PSU such as how much wattage it actually puts out compared to what it SAYS it will put out.

    In systems such as Dell, Compaq, etc they put the bare minimum into those systems that will run what is inside the system. For example if I had a Dell with a 350w PSU and that was fine for what is in the system but then I upgraded and added more hardware then I may run the risk of something going wrong.

    Other's here may say otherwise, but I dont think you will have a problem with running a 350w Enermax power supply in your system. If your problem indeed lies in the power supply then I'm sure that will 99% surely fix your problem. UNLESS your problem lies in your video card then in that case it may need to be RMA'd.

    Before you RMA your card or spend any money try this first:

    Lower AGP speeds in your BIOS to the lowest possible speed
    Lower AGP speeds in SmartGart to lowest possible speed

    Reboot and see if you have the same problems afterwards.

    Keep in mind that tech support rep's will tell you facts to make their job easier, keep themselves out of trouble and to get you out of their hair quicker. So if them saying your 300w PSU is enough will get them off the phone with you quicker and indeed it is true, they will tell you that even though your problem may be somewhere else. Trust me on this one I work in tech support 20% of my time at my job. :D
  11. olefarte TechSpot Ambassador

    Yeah, acidosmosis, I've got one of those systems you are talking about, a Gateway, with a 250 watt in it, and I agree with you, it's for sure a minimum, but it does run okay. If I ever upgrade to another card I will spend the extra money and get a bigger power supply, because it's not big enough.

    Edit: acidosmosis, just saw your post at Rage3D on the new drivers. Givem heck man.
  12. acidosmosis TechSpot Chancellor

    lol olefarte, yea I had to raise some hell about that pose on rage3d. was a bit pathetic. 95% of the people that posted in that thread need a dose of reality.
  13. Meehu Newcomer, in training

    I just took my system over to a friends house who has a 450wat power supply and hooked it up to his, same thing was happening, so its not the power supply.. i have no idea wtf else it could be, looks like I am gonna return the card and wait for a geforce 5900 unless someone else has a good idea =(
  14. Rick TechSpot Staff

    You say toomato.. I say tomaato... Or something like that. :)

    Yes, 310 is cutting it close, but depending on your other system components, should be more than enough. Especially if it is a high quality PSU. The only reason people are having trouble with 300w or less PSUs is because they are cheaply constructed.

    What I think you should do is change your AGP settings in the BIOS. Disable fast writes, and toggle between AGP 8x, 4x and 2x if possible.

    Download the latest drivers, and of course update or remove your AGP drivers. Try using the latest catalysts from ATI's website.. NOT your manufacturer's website if they are not ATI.

    Lots of people have been having problems with ATI's SMART GART, which you can turn off/on in the ATI control panel.
  15. Meehu Newcomer, in training


    I have done all those things.
  16. Rick TechSpot Staff

    Then take that thing back and get a new one! :) LOTS of people are having problems with these cards.
  17. Meehu Newcomer, in training

    i'm pretty sure its somthing wrong with my system because we stuck his radeon 9700 pro in my comp and it didnt work, although his 9700 works in his computer
  18. acidosmosis TechSpot Chancellor

    Well if he hasn't already said "hey I bought a quality PSU!", then he doesnt have one. That's how easy it is to figure that out.

    and..

    I already recommended doing that ;) (change agp settings) :p



    Meehu: Yea, but just because your card doesn't work in his system either doesn't really mean anything. A lot of the time the card never works on most systems without some sort of tweaking on the system.

    I suggest you RMA the card. That is my professional opinion. Sounds like a bad card to me.
  19. Supra Newcomer, in training

    Can you swap your 9700 into his pc and test it?
  20. young&wild TechSpot Chancellor

    I would recommend PSU with 12v rails at 20A or more.
Thread Status:
Not open for further replies.