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video card problems

By tn_joeysome
Jun 12, 2007
  1. hello all,
    i recently purchased an ATI X1550 card for my dell e310. i installed it and turned the pc on and then installed all the new drivers and stuff. then, after i restart the computer, the screen is black, after it loads the windows. what should i do?
     
  2. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,715   +397

    Press F8 before the Windows splash screen (where it says XP or whatever) and that will bring up a menu where you have options such as safe mode. On that menu choose VGA mode. Then once in Windows uninstall your video card drivers and then re-download the proper ones. Don't use the same one you just tried because it apparently didn't work, and this will force you to make sure you are getting the proper ones. Then install those and reboot as normal.
     
  3. kpo6969

    kpo6969 TS Maniac Posts: 710

    Three issues
    1. What kind of card?
    Your system only accepts PCI or PCIx1

    2. Your power supply
    You have a 230w psu

    3. Your card need a 400w+ psu
    Dell psu's are under-rated, but not that much

    Here's a link to your owner's manual:

    http://support.dell.com/support/edocs/systems/dim3100/
     
  4. tn_joeysome

    tn_joeysome TS Rookie Topic Starter Posts: 21

    so ur saying that i need to get a new power supply too?
     
  5. kpo6969

    kpo6969 TS Maniac Posts: 710

    I was just verifying you got the correct interface and if that's the card you got. Also there are alot of different #'s. And yes you probably do, that's why your probably seeing the BSOD (black or blue screen).
     
  6. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,715   +397

    Well you probably don't need a new powersupply if it worked at one point. Do what I said with the drivers and see what happens.
     
  7. tn_joeysome

    tn_joeysome TS Rookie Topic Starter Posts: 21

    yea, it did work at one point, but when i pressed f8, i didnt see any VGA mode
     
  8. cfitzarl

    cfitzarl TechSpot Chancellor Posts: 1,975   +9

    Just out of curiosity, check the thread out in my signature and follow step 3; and tell us how many amps you have on the +12V Rail. Also, take out the card, and boot up, and then disable the older drivers and then uninstall and then re-install the new ones :) . Good Luck :wave: !
     
  9. kpo6969

    kpo6969 TS Maniac Posts: 710

    The OP stated he just installed the card and got a black screen.
     
  10. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,715   +397

    kpo6969 - No it didn't, read it again. He installed it, started up, installed the drivers, rebooted, black screen. Sounds to me like a driver problem. Then he also said this a couple posts above yours:
    And in that case I'd just select safe mode and delete the drivers, then reboot letting Windows use the generic ones it has, then getting new ones and installing.
     
  11. tn_joeysome

    tn_joeysome TS Rookie Topic Starter Posts: 21

    i dont know where to delete the drivers from, though. and i also dont know where to get the new drivers, cuz i have tried ATI but those are the ones that come with the cd that apparently dont work....
     
  12. kpo6969

    kpo6969 TS Maniac Posts: 710

    My appoligizies SNGX1275 if I'm incorrect. I guess I just assumed running a card with those power requirements would be an issue with a 230w psu. Ok then, let's see about the driver's then.
    tn_joeysome, What OS do you have? let's assume XP home, if not you'll need to find the correct drivers from this page:

    http://ati.amd.com/support/drivers/xp/radeonx-xp.html

    Un-install whatever driver's you have now (from the control panel add/remove programs and then reboot. The generic windows driver will install. Go to this link and download the driver, save it on the desktop. Close all programs and run the driver install program from the desktop, reboot if necessary. If that doesn't work then the psu can't handle it. good luck.
     
  13. tn_joeysome

    tn_joeysome TS Rookie Topic Starter Posts: 21

    thank you, and that didnt work...so, any recomendations for a psu?
     
  14. kpo6969

    kpo6969 TS Maniac Posts: 710

  15. kpo6969

    kpo6969 TS Maniac Posts: 710

  16. tn_joeysome

    tn_joeysome TS Rookie Topic Starter Posts: 21

    i was thinkin a little less money, anything in mind?
     
  17. nickc

    nickc TechSpot Paladin Posts: 923   +11

    that 460w for $79.00 would be about as cheap and as good as u will find. two posts up from yours.
     
  18. tn_joeysome

    tn_joeysome TS Rookie Topic Starter Posts: 21

  19. kpo6969

    kpo6969 TS Maniac Posts: 710

    You'd be throwing your $20.00 away. You can't skimp with the psu. Your getting a better card, you need to give it the juice to do it's job.
     
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