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Video problems using Skype-Lockups

By geno368
Oct 20, 2009
  1. I have a PC that is locking up when I try to use Skype in a video call. I have the latest driver for the program and 2 GB ram. The video capture device is a Legacy, but is WDM. I don't think that is supported by Skype, but can't get any support from them. Can I just download another video driver from the net and try???
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What is your computers make and model number?
     
  3. geno368

    geno368 TS Rookie Topic Starter

    It is a pc clone that was built by a local computer company that is now out of business. I have a Logitec web cam and loaded the latest drivers as well.
     
  4. geno368

    geno368 TS Rookie Topic Starter

    still looking for help, please
     
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What OS (Operating System) are you running? Have you installed the latest Adobe Flash and Suns Java programs?
     
  6. geno368

    geno368 TS Rookie Topic Starter

    It is XP home. I checked the direct x version and it 9.0
    what are the latest adobe flash and Jave prog versions?
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Do a Google search for "Java install" and "Adobe Flash install"... Is it XP Home Service Pack 3? If not, run Windows Update from your Programs list. Choose custom and dowload and install all updates found, especially SP3 if you don't have it already
     
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