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[Solved] Virus free (Trojan.Agent/Gen-Kryptik) but no Internet connection remains

Discussion in 'Virus and Malware Removal' started by Ninja Teddybear, Jan 16, 2012.

Page 3 of 3

  1. Broni Malware Annihilator

    Are you having any internet connection issues?
    Broni, Jan 19, 2012
    #41

  2. Ninja Teddybear Newcomer, in training

    No Internet problems. I'm using the problem computer to send this message and I tried CNN and a local news page. Seems to be working fine. My email program is notifying me of any new messages as well.
    Ninja Teddybear, Jan 19, 2012
    #42

  3. Ninja Teddybear Newcomer, in training

    I just ran FSS again and here is the new log. I don't know why there's a difference. I was connected to the Internet the last time as well.

    Farbar Service Scanner
    Ran by Joe (administrator) on 19-01-2012 at 16:03:02
    Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "EnableFirewall"=DWORD:0
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "EnableFirewall"=DWORD:0
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "EnableFirewall"=DWORD:0


    System Restore:
    ============
    SDRSVC Service is not running. Checking service configuration:
    The start type of SDRSVC service is OK.
    The ImagePath of SDRSVC service is OK.
    The ServiceDll of SDRSVC service is OK.

    VSS Service is not running. Checking service configuration:
    The start type of VSS service is OK.
    The ImagePath of VSS service is OK.


    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ===========

    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys
    [2010-10-23 13:52] - [2010-06-16 11:39] - 0912776 ____A (Microsoft Corporation) 6A10AFCE0B38371064BE41C1FBFD3C6B

    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll
    [2009-06-25 12:23] - [2009-04-11 01:28] - 0061440 ____A (Microsoft Corporation) 1CA6C40261DDC0425987980D0CD2AAAB

    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll
    [2009-06-25 12:23] - [2009-04-11 01:28] - 0758784 ____A (Microsoft Corporation) 93952506C6D67330367F7E7934B6A02F

    C:\Windows\system32\es.dll
    [2009-06-25 12:23] - [2009-04-11 01:28] - 0268800 ____A (Microsoft Corporation) 67058C46504BC12D821F38CF99B7B28F

    C:\Windows\system32\cryptsvc.dll
    [2009-06-25 12:23] - [2009-04-11 01:28] - 0129024 ____A (Microsoft Corporation) FB27772BEAF8E1D28CCD825C09DA939B

    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
    Ninja Teddybear, Jan 19, 2012
    #43

  4. Broni Malware Annihilator

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Jan 19, 2012
    #44

  5. Ninja Teddybear Newcomer, in training

    Thanks for your assistance, it's greatly appreciated. Here is the OTL log.

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: IUSR_NMPR
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Joe
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 18248646 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 91342997 bytes
    ->Flash cache emptied: 750 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 14738196 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 18206011 bytes

    Total Files Cleaned = 136.00 mb


    [EMPTYFLASH]

    User: Default
    ->Flash cache emptied: 0 bytes

    User: IUSR_NMPR

    User: Joe
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Default

    User: IUSR_NMPR

    User: Joe
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.31.0 log created on 01192012_172817

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\nmsmc_DQLWinService.log scheduled to be moved on reboot.
    File\Folder C:\Windows\temp\ZLT03568.TMP not found!

    Registry entries deleted on Reboot...
    Ninja Teddybear, Jan 19, 2012
    #45

  6. Broni Malware Annihilator

    Whenever ready....
    Broni, Jan 19, 2012
    #46

  7. Broni Malware Annihilator

    The issue seems to be resolved.
    Broni, Jan 25, 2012
    #47
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