TechSpot

Virus/Generic Trojan 13 Removal Logs

By cam
Mar 22, 2009
  1. Hi all! I have completed all 8 required steps and am attaching the resulting logs to this post.
    The problem was initially diagnosed by AVG8 as "Generic Trojan 13" and created numerous pop up windows in IE even though Firefox is my default browser. All processes slowed to a crawl and it was obvious that AVG had not been sucessful in deleting the threat.

    I downloaded and ran each of the programs recommended here and they uncovered a number of other corrupted files. My main concern now is "Did they get it all?" and I am hoping someone can take a look at my logs and advise if I am clean or have more work to do.
    This is my first post here and I would like to say thanks for the great process so far and any additional help is much appreciated.
    Best...Cam

    View attachment 45688

    View attachment 45689

    View attachment 45690
     
  2. mflynn

    mflynn TS Rookie Posts: 2,655

    Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.

    Then paste to the black screen of an open command prompt. All may not apply so ignore errors.

    Code:
    @echo off
    cd\
    :: Fix associations
    ftype exefile="%1" %*
    ftype batfile="%1" %*
    ftype cmdfile="%1" %*
    ftype comfile="%1" %*
    ftype scrfile="%1" /S
    ftype regfile="regedit.exe" "%1"
    ftype piffile="%1" %*
    ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
    ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    
    assoc .exe=exefile
    assoc .bat=batfile
    assoc .cmd=cmdfile
    assoc .com=comfile
    assoc .scr=scrfile
    assoc .reg=regfile
    assoc .pif=piffile
    assoc .lnk=lnkfile
    assoc .inf=inffile
    assoc .vbs=VBSFile
    assoc .js=JSFile
    
    sc stop TDSSserv.sys
    sc delete TDSSserv.sys
    
    sc stop Service_TDSSserv.sys
    sc delete Service_TDSSserv.sys
    
    sc stop Legacy_TDSSSERV.SYS
    sc delete Legacy_TDSSSERV.SYS
    
    Attrib -h -s -r /s c:\tdss*.*
    del /f /q /s c:\tdss*.*
    
    Attrib -h -s -r /s "c:\Legacy_*.*"
    del /f /q /s tdss*.* "c:\Legacy_*.*"
    
    reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata"
    reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\tdss"
    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata" /f
    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\tdss" /f
    
    attrib -h -s -r c:\WINDOWS\system32\ieupdates.exe
    del /f /q c:\WINDOWS\system32\ieupdates.exe
    
    attrib -h -s -r c:\WINDOWS\system32\scui.cpl
    del /f /q c:\WINDOWS\system32\scui.cpl
    
    attrib -h -s -r c:\WINDOWS\system32\winsrc.dll
    del /f /q c:\WINDOWS\system32\winsrc.dll
    
    attrib -h -s -r /s c:\xwdxqu.txt
    del /f /q /s c:\xwdxqu.txt
    
    attrib -h -s -r c:\windows\x
    del /f /q c:\windows\x
    
    attrib -h -s -r /s "c:\SxsCaPendDel*.*"
    del /f /q /s "c:\SxsCaPendDel*.*"
    
    attrib -h -s -r /s c:\h3s.sys
    del /f /q /s c:\qh3s.sys
    
    attrib -h -s -r /s c:\jsdpp32.sys
    del /f /q /s c:\jsdpp32.sys
    
    attrib -h -s -r /s c:\oxauau96.sys
    del /f /q /s c:\oxauau96.sys
    
    reg delete HKLM\SOFTWARE\swearware /f
    reg delete HKCU\Software\Wget /f
    reg delete HKLM\Software\Classes\CLSID\{CD363BEC-7150-B887-530D-F3E2E0424EA} /f
    
    sc stop gaopdxserv.sys
    sc delete gaopdxserv.sys
    
    attrib -h -s -r /s c:\gaopdx*.*
    del /f /q /s c:\gaopdx*.*
    
    reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
    reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
    reg delete "HKEY_LOCAL_MACHINE\Software\Classes\gaopdxvx" /f
    
    sc stop Service_UACd.sys
    sc delete Service_UACd.sys
    attrib -h -s -r /s "c:\Service_UACd*.*"
    del /f /q /s "c:\Service_UACd*.*"
    
    attrib -h -s -r "c:\program files\Common Files\System\Uninstall*.*"
    del /f /q "c:\program files\Common Files\System\Uninstall*.*"
    rd /s /q "c:\program files\Common Files\System\Uninstall"
    
    attrib -h -s -r /s "c:\PlayMP3z*.*"
    del /f /q /s  "c:\PlayMP3z*.*"
    rd /s /q "c:\program files\PlayMP3z"
    
    sc stop UACkdqxyyms.sys
    sc delete UACkdqxyyms.sys
    
    attrib -h -s -r /s "c:\UAC????????.sys"
    del /f /q /s "c:\UAC????????.sys"
    
    attrib -h -s -r /s "c:\uacinit.dll"
    del /f /q /s "c:\uacinit.dll"
    
    attrib -h -s -r c:\documents and settings\NetworkService\Application Data\.rdr.ini
    del /f /q c:\documents and settings\NetworkService\Application Data\.rdr.ini
    
    attrib -h -s -r c:\documents and settings\NetworkService\Application Data\install.dat
    del /f /q c:\documents and settings\NetworkService\Application Data\install.dat
    
    attrib -h -s -r "c:\windows\system32\f06WtR"
    del /f /q "c:\windows\system32\f06WtR"
    
    attrib -h -s -r c:\windows\system32\ntnet.drv
    del /f /q c:\windows\system32\ntnet.drv
    
    attrib -h -s -r "c:\windows\system32\W70MLRES.DLL"
    del /f /q "c:\windows\system32\W70MLRES.DLL"
    
    attrib -h -s -r "c:\windows\system32\dumphive.exe"
    del /f /q "c:\windows\system32\dumphive.exe"
    
    attrib -h -s -r "c:\windows\system32\IEDFix.exe"
    del /f /q "c:\windows\system32\IEDFix.exe"
    
    attrib -h -s -r "c:\windows\system32\Process.exe"
    del /f /q "c:\windows\system32\Process.exe"
    
    attrib -h -s -r "c:\windows\system32\SrchSTS.exe"
    del /f /q "c:\windows\system32\SrchSTS.exe"
    
    attrib -h -s -r "c:\windows\system32\VACFix.exe"
    del /f /q "c:\windows\system32\VACFix.exe"
    
    attrib -h -s -r "c:\windows\system32\VCCLSID.exe"
    del /f /q "c:\windows\system32\VCCLSID.exe"
    
    attrib -h -s -r "c:\windows\system32\WS2Fix.exe"
    del /f /q "c:\windows\system32\WS2Fix.exe"
    
    attrib -h -s -r "c:\windows\patch.exe"
    del /f /q "c:\windows\patch.exe"
    
    attrib -h -s -r "c:\windows\Readme.txt"
    del /f /q "c:\windows\Readme.txt"
    
    attrib -h -s -r "c:\windows\system32\apiri32.dll"
    del /f /q "c:\windows\system32\apiri32.dll"
    
    attrib -h -s -r "c:\windows\system32\crrh32.exe"
    del /f /q "c:\windows\system32\crrh32.exe"
    
    attrib -h -s -r "c:\windows\system32\d3im32.exe"
    del /f /q "c:\windows\system32\d3im32.exe"
    
    attrib -h -s -r "c:\windows\system32\deuau.dll"
    del /f /q "c:\windows\system32\deuau.dll"
    
    attrib -h -s -r "c:\windows\system32\fsszd.dll"
    del /f /q "c:\windows\system32\fsszd.dll"
    
    attrib -h -s -r "c:\windows\system32\iecw.exe"
    del /f /q "c:\windows\system32\iecw.exe"
    
    attrib -h -s -r "c:\windows\system32\ievd32.dll"
    del /f /q "c:\windows\system32\ievd32.dll"
    
    attrib -h -s -r "c:\windows\system32\iezj.exe"
    del /f /q "c:\windows\system32\iezj.exe"
    
    attrib -h -s -r "c:\windows\system32\ipiz.exe"
    del /f /q "c:\windows\system32\ipiz.exe"
    
    attrib -h -s -r "c:\windows\system32\javach.exe"
    del /f /q "c:\windows\system32\javach.exe"
    
    attrib -h -s -r "c:\windows\system32\jzimv.dll"
    del /f /q "c:\windows\system32\jzimv.dll"
    
    attrib -h -s -r "c:\windows\system32\klieq.dll"
    del /f /q "c:\windows\system32\klieq.dll"
    
    attrib -h -s -r "c:\windows\system32\mfcib32.exe"
    del /f /q "c:\windows\system32\mfcib32.exe"
    
    attrib -h -s -r "c:\windows\system32\nths.dll"
    del /f /q "c:\windows\system32\nths.dll"
    
    attrib -h -s -r "c:\windows\system32\ntzy32.exe"
    del /f /q "c:\windows\system32\ntzy32.exe"
    
    attrib -h -s -r "c:\windows\system32\sdkhq.exe"
    del /f /q "c:\windows\system32\sdkhq.exe"
    
    attrib -h -s -r "c:\windows\system32\sdkqw32.exe"
    del /f /q "c:\windows\system32\sdkqw32.exe"
    
    attrib -h -s -r "c:\windows\system32\sdkxu.exe"
    del /f /q "c:\windows\system32\sdkxu.exe"
    
    attrib -h -s -r "c:\windows\system32\sysgr.exe"
    del /f /q "c:\windows\system32\sysgr.exe"
    
    attrib -h -s -r "c:\windows\system32\windows.scr"
    del /f /q "c:\windows\system32\windows.scr"
    
    
    sc stop WinSvchostManager
    sc delete WinSvchostManager
    
    attrib -h -s -r /s "C:\WinSvcHostmanager*.*"
    del /f /q /s "C:\WinSvcHostmanager*.*"
    
    sc stop ntndis
    sc delete ntndis
    
    attrib -h -s -r /s C:\ntndis.*
    del /f /q /s C:\ntndis.*
    
    sc stop u_lehj
    sc delete u_lehj
    
    attrib -h -s -r /s "c:\\u_lehj32*.*"
    del /f /q /s "c:\u_lehj32.*.*"
    
    net stop Legacy_SECURITY
    attrib -h -s -r /s "c:\Legacy_SECURITY*.*"
    del /f /q /s c:\Legacy_SECURITY*.*"
    
    sc stop Service_SECURITY
    sc delete Service_SECURITY
    
    attrib -h -s -r /s "c:\Service_SECURITY*.*"
    del /f /q /s c:\Service_SECURITY*.*"
    
    attrib -h -s -r /s c:\svcprs32.exe
    del /f /q /s c:\svcprs32.exe
    
    attrib -h -s -r /s c:\wmdrtc32.dll
    del /f /q /s c:\wmdrtc32.dll
    
    attrib -h -s -r "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
    del /f /q "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
    
    attrib -h -s -r "C:\WINDOWS\system32\mdmcls32.exe"
    del /f /q "C:\WINDOWS\system32\mdmcls32.exe"
    
    attrib -h -s -r /s c:\ebkp*.*
    del /f /q  /s c:\ebkp*.*
    
    :: AV2009
    attrib -h -s -r "%UserProfile%\Desktop\Antivirus 2009.lnk"
    attrib -h -s -r "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk"
    attrib -h -s -r "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll"
    attrib -h -s -r "%UserProfile%\Start Menu\Antivirus 2009\*.*"
    
    del /f /q "%UserProfile%\Desktop\Antivirus 2009.lnk"
    del /f /q  "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk"
    del /f /q "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll"
    del /f /q "%UserProfile%\Start Menu\Antivirus 2009\*.*"
    
    rd /s /q "%UserProfile%\Start Menu\Antivirus 2009"
    attrib -h -s -r "c:\Program Files\Antivirus 2009\*.*"
    rd /s/q "c:\Program Files\Antivirus 2009"
    
    reg delete "HKEY_CURRENT_USER\Software\75319611769193918898704537500611" /f
    reg delete "HKEY_CLASSES_ROOT\CLSID\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
    reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "75319611769193918898704537500611" /f
    reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "ieupdate" /f
    echo Finshed AV2008-9
    
    :: Fix associations
    ftype exefile="%1" %*
    ftype batfile="%1" %*
    ftype cmdfile="%1" %*
    ftype comfile="%1" %*
    ftype scrfile="%1" /S
    ftype regfile="regedit.exe" "%1"
    ftype piffile="%1" %*
    ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
    ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    
    assoc .exe=exefile
    assoc .bat=batfile
    assoc .cmd=cmdfile
    assoc .com=comfile
    assoc .scr=scrfile
    assoc .reg=regfile
    assoc .pif=piffile
    assoc .lnk=lnkfile
    assoc .inf=inffile
    assoc .vbs=VBSFile
    assoc .js=JSFile
    exit
    exit
    This should run and exit!

    It is a coverall and you may see a few errors related to it addressing something you do not need. This is normal ignore.

    When above finished continue below

    Run both MBAM and SAS again Quick scan, as they had found/removed items and could find more. We need a clean log.

    Post both new logs and a new HJT log.

    Mike
     
  3. cam

    cam TS Rookie Topic Starter

    Round #2

    Hi Mike and thanks for the response.
    I ran your script and the MalwareBytes & SAS scans and the Malware found 1 registry problem and SAS found nothing. The registry problem was deleted by Malwarebytes.

    I enclose both logs and the hijackthis log.
    Think it is done? Or is more needed?
    View attachment 45699

    View attachment 45700

    View attachment 45701

    Thanks a bunch!

    Cam
     
  4. mflynn

    mflynn TS Rookie Posts: 2,655

    Yes looks good but do these 2 as they are much quicker than MBAM and SAS. And worth the time.

    Download ComboFix

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.
    =========================================

    Download SDFix to Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.

    The tell me about all your Virus scanners. Because they fight each other you have less protection.

    Mike
     
  5. cam

    cam TS Rookie Topic Starter

    Round #3

    Hi again!
    OK...downloaded both apps and ran them and have attached the log reports for your review.
    As to all the virus/malware/spyware stuff you see...most of that was from following Julio's 8 step instructions before posting on this thread.
    What I usually run is AVG8 full time with daily updates ONLY...but of course that let this virus through and did not eliminate it. I also had anti-spyware (Spybot S&D) which I did not run except manually once a month or so after an update.

    Since running into this virus I have downloaded:
    Avast! antivirus
    ZoneAlarm firewall software
    CCleaner temp & registry cleaner
    Malwarebytes anti-malware
    Superanti-spyware
    Hijack this...log report
    Combofix & SDFix


    So I guess I have two questions:
    Does it look like I am healed?
    Which of the bold type stuff should I be using to actively protect my laptop in your opinion? (I assume the rest should be deleted or disabled.)

    Thanks again!

    Cam

    View attachment 45706

    View attachment 45707

    View attachment 45708
     
  6. mflynn

    mflynn TS Rookie Posts: 2,655

    Ok we will get to all that after you are clean as you are not.

    Run HJT Scan only and select and Fix all lines listed below

    Any line that has (file missing) and/or (no file) at the END of the line, ONLY at the end.
    And the below entry
    23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    Uninstall ComboFix
    Start-Run
    type
    combofix /u
    click OK

    The download it again to Desktop and then rename it from combofix.exe to12cbf34.exe and run the 12cbf34 and post a new log.

    Mike
     
  7. cam

    cam TS Rookie Topic Starter

    Round #4

    OK...
    Ran HJT and eliminated specified files.
    Uninstalled combofix and ran 12cbf34
    New log files for both are enclosed.
    Thanks for hanging in there on this tough little bugger!

    Cam


    View attachment 45734

    View attachment 45735
     
  8. cam

    cam TS Rookie Topic Starter

    Mike...as an aside...I think I've found a typo in your original code from post #2.

    attrib -h -s -r /s c:\h3s.sys
    del /f /q /s c:\qh3s.sys

    Seems like a "Q" is either added or missing in error.
     
  9. mflynn

    mflynn TS Rookie Posts: 2,655

    Thanks Cam you were right. What part of NC?

    I have added 20-30 more items and added more functions just today and changed it to a CMD file. (no copy/paste)..

    Since it has been greatly enhanced my script has gotten to big for a copy/paste so I have put it out to be downloaded.

    So go here and download to Desktop then double click it to run it, then click OK to self extract. http://www.adrive.com/public/97c4357781f45c7e443061094b8cfaff3836f57446eb242ab2ee0b6cd68a0107.html

    Once extracted dbl click to enter Fixer folder. To run it 1st double click Daft click scan and check any found items and click fix.
    Then just dbl click Fixit.cmd to run it (no copy/paste).

    But boot to Safe mode and run it!

    You have done a great job I feel we are about finished.

    After doing the above in Safe Mode do the following...

    Go here Download DrWeb http://www.techspot.com/vb/post724044-3.html

    Then....

    Boot to Safe Mode only! Not with Networking and run...

    DrWeb will fisrt do an Express Scan on its own when it completes then you should do a full scan.

    The first Virus it finds select Cure and it will use this as the default automatically for all the rest. What it can't fix will be Quarantined!

    This will take a while based on CPU and HD speed and size, but is worth it!

    Mike
     
  10. cam

    cam TS Rookie Topic Starter

    Round #5

    Hi Mike...sorry to take a while to get back to you but I have been stumped by Dr.Web.
    I ran YOUR script in safe mode and it did not seem to find anything new.
    Then I ran Dr.Web in safe mode. The initial simple scan turned up nothing. then I started the full scan and it seemed to be pulling up a few files files that I knew were NOT viral and I moved them to the vault since "cure" was not offered as an option ...but then it just hung up while looking at an HP game file that came with the PC. That was after about 3 hours and 162000 files! Arrrrgh.
    So...I re-booted to safe mode and ran it again. Hung up at the exact same place. double Arrrrgh!

    I've enclosed a copy of the log from DrWeb for as far as it got. Note that i was only able to move the items in bold to the vault. I could not touch the other items when the program hung up.
    The file that was being scanned when the program hung up both times was:
    C:\swsetup\hpgames\games\{320f055a-570f-4335-B026-16a836db9549}.exe/dat002

    I also ran another hijaak log and enclosed it for you. Looks ok to me.

    So...do you think it was a Dr.Web issue or something else? What next if anything?

    Thanks....Cam

    View attachment 45768

    View attachment 45769
     
  11. mflynn

    mflynn TS Rookie Posts: 2,655

    You may have a disk error in that spot on the HD.

    So

    First lets clean up temps and registry deeper.

    Run CCleaner http://www.ccleaner.com/download/builds (get SLIM at bottom no Yahoo toolbar)
    Run twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found. (Note if you downloaded my Fixer folder ATF-Cleaner is there).

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner. (When installing uncheck Relevant Knowledge do not install)
    -------------------------------------------------------------------------------------
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "Cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.

    Now lets check for a disk error!

    Start-Run
    type
    chkdsk c: /f /r
    click ok

    It will want to do it on next boot, so reboot.

    When it is back up run a Defrag!

    Then retry the DrWeb scan. I know arrg!

    Mike

    PS Where do you live in Nort Carolina? I live in Lexington.
     
  12. cam

    cam TS Rookie Topic Starter

    Round #6

    Hey Mike....Well 9 hours of work today and EVERYTHING you suggested has been run and done and DrWeb ran all the way through this time.
    It found the following identified as vruses but I don't believe they are...nevertheless, I deleted them as they were unused programs.

    PPCInstall.dll;C:\Program Files\Online Services\PeoplePC;Probably STPAGE.Trojan;Incurable.Deleted.;

    Brandit.exe;C:\SWSETUP\BrandIt\Disk1;Probably STPAGE.Trojan;Incurable.Deleted.;

    Anything else to be done?
    If not...would appreciate your advice on what to delete and use as virus/firewall/spyware protection.

    Thanks...Cam
     
  13. mflynn

    mflynn TS Rookie Posts: 2,655

    I think you must live in Cowpens SC not NC!

    Anyway you did a great job!

    Thread Closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    Start-Run
    type
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

    Save to desktop.

    This will remove all the tools we used to clean your computer.

    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    -------------------------------------------------------------------------------------
    Run CCleaner http://www.ccleaner.com/download/builds (get SLIM at bottom no Yahoo toolbar)
    Run twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner. (When installing uncheck Relevant Knowledge do not install)
    -------------------------------------------------------------------------------------
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.
    -------------------------------------------------------------------------------------
    ERUNT
    Add a redundent Reg backup, get and install ERUNT let it add itself to startup and do a backup on install check all boxes.

    ERUNT http://www.larshederer.homepage.t-online.de/erunt/
    Yes! Even if you use system restore and other backups Registry and Images.
    -------------------------------------------------------------------------------------

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    ----------------------------------------------------------------------------------------
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.

    http://www.threatfire.com/Download/
    -------------------------------------------------------------------------------------
    Look at http://www.javacoolsoftware.com/spywareblaster.html

    Run SpyBot ocassionally and use the Immunize function.
    http://www.safer-networking.org/en/download/

    I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

    Mike
     
  14. cam

    cam TS Rookie Topic Starter

    Tried to PM you Mike but do not have enough posts...Give me a toot on yahoo.com as sailcamaraderie via e-mail if you don't mind.
    Will follow you last instructions later tonite and tomorrow and report back if any issues.
    Continued thanks!

    Cam
     
  15. cam

    cam TS Rookie Topic Starter

    Mike...just wanted to let you know that all seems well with the PC and I've run a couple of more scans with no results while adopting your on-going protection suggestions.
    I will wrap this thread up by just saying once more...a big thank you for all your skilled help and assistance.
    If you get near the outer banks this summer...let me buy you some lunch and a brewski!
    Best...Cam
     
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