also @ TechSpot: Google, Samsung unveil Chromebook, Chromebox with Chrome OS 19

TechSpot
Register now for a live online demo to see how the Office 365 suite of tools
- professional email, calendars, video conferencing, and file sharing -

Virus? malware? browser redirects, and logon process failure

Discussion in 'Virus and Malware Removal' started by javgar76, Jul 28, 2009.

Thread Status:
Not open for further replies.

  1. javgar76 Newcomer, in training

    Hello guys first of all I want to thank you in advance for the great job you do for the online community helping to fix our "machines".
    I follow the 8 steps and here are the logs and the problems are sometimes is slow, when I restart it I got this c:/windows/system32/HID.DLL file missing..... my browsers redirects to different webs, I can't open many pages I have IE, Firefox and safari, and finally I got this logon process init..failure...consult event log????? please I need some help!! thank you
    NOTE can't attch AVG log, because I'm in safe mode, I cant go to normal mode because I got log on failure thing.
    javgar76, Jul 28, 2009
    #1

  2. Tmagic650 TechSpot Ambassador

    Turn off "System Restore" by going to Control Panel, System, Advanced, System Protection and uncheck any checked boxes... Start the 8-Steps again. Run the scans again and take care of any detected malware and restart. When the 8-steps and scans are clean, reenable System Restore
    Tmagic650, Jul 28, 2009
    #2

  3. javgar76 Newcomer, in training

    thank you for your replay, I wasn't able to Turn off "System Restore" because I can't log in, in addition the safe mode doesn't work, I got this message: windows activation.
    an unauthorized change was made to windows. windows has discovered a change that will result in limited windows functionality. use the link below to find out how to fix the windows. Here is the link:
    go.microsoft.com/fwlink/?LinkId=89429&OSV=6.0.6001.2.00010300.1.0.000.00.1033&RFM=2&LegitCheckError=83&GenuineInfo=C004F027[/url]
    An off course I can't open the link, when I minimize the web page there is not desktop, no icons, no start, nothing only a black screen, then I got another message basically says my windows in not original ( probably that's why I couldn't updated windows in the last few weeks). My windows vista is original I got it when I bought the pc What a frustrating situation I don't want to loose all my family's pictures probably 2000 pics, I have some in my iphone but not all of them, well thank you for your time.
    javgar76, Jul 29, 2009
    #3

  4. Tmagic650 TechSpot Ambassador

    You are probably going to have to have a fresh install of Vista done by someone
    Tmagic650, Jul 29, 2009
    #4

  5. Bobbye Helper on the Fringe

    Bobbye, Jul 31, 2009
    #5

  6. Tmagic650 TechSpot Ambassador

    I do alot of fresh installs for $45. Most of the computers are so infected
    Tmagic650, Jul 31, 2009
    #6
Thread Status:
Not open for further replies.