TechSpot

Virus problem.

By Redeemed
Sep 30, 2006
  1. Here is my HJT file. For some reason I cant open my Task Manager, and when I try to run games it says this file is being used by some one else. I did a trend scan that I found the other day on this site and it showed some trojans and I thought they was all tooken care of, but still haveing the same problem.


    Thanks in advance. - John
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Your system is infected with a variety of nasties, including the New.net infection.

    Click Start/Control Panel/Add/Remove Programs and uninstall: New.net Application or New.net Domains
    If neither is listed, download and run this: www.new.net/support/uninstall6_38.exe

    Once you`ve done that, go HERE and follow the instructions exactly.

    Post fresh HJT and Ewido logs as attachments into this thread, only after doing the above.

    Regards Howard :wave: :wave:

    This thread is for the use of Redeemed only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. korrupt

    korrupt TS Rookie Posts: 716

    I must say Howard, I am amazed at your vast knowledge about viruses and trojans:D

    If I ever get one of these, you'll be the first person I ask:)

    Regards,

    korrupt
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Cheers mate.

    I wouldn`t say my knowledge was vast by any means.

    I just do what I can and keep learning along the way.

    Regards Howard :)
     
  5. Redeemed

    Redeemed TS Rookie Topic Starter

    Thanks for all the help im starting to do the 4 tools and run safe mode. If you dont hear from me in a few hours call for help :)
     
  6. Redeemed

    Redeemed TS Rookie Topic Starter

    Thanks I appreciate the help here it is... My comp is already running better. Also how do I turn the task manager back on?

    Edit: Nevermind my taskmanager is working just fine all games playable thanks so much dude your my hero for real.
     
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Please rename HijackThis.exe to HijackThis1991.exe. This is because some malware can hide from HijackThis.exe.

    Also, place HJT in it`s own directory, not on the desktop or in a temp folder. An ideal location would be C:\program files\HJT\HijackThis1991.exe

    Post a fresh HJT log after doing the above.

    Regards Howard :)

    This thread is for the use of Redeemed only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  8. Redeemed

    Redeemed TS Rookie Topic Starter

    ok done..

    -John
     
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    Viewpoint
    Viewpoint Toolbar V35
    Viewpoint Manager

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ViewMgr.exe
    FotomatDeviceConnect.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll

    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll

    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    O4 - HKLM\..\Run: [ViewpointPhotosDeviceConnect] C:\Program Files\Viewpoint\Viewpoint Toolbar V35\FotomatDeviceConnect.exe

    O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll/CXTSEARCH.HTML

    O16 - DPF: ChatSpace Full Java Client 4.0.0.301 - http://chat.goarmy.com:8563/Java/cfs40301.cab

    O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.com/applet-6.7.5.21/holdem/holdem-en_US.cab

    O16 - DPF: {3C403675-B43C-410B-BF56-D4D1FB68356C} (ActiveXPortal Control) - http://72.29.80.113/OCX/gwnet.cab

    O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} - http://www102.coolsavings.com/download/cscmv5X.cab

    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/1452/ftp.coupons.com/r3302/cpbrkpie.cab

    O16 - DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} (CPlayFirstDinerDashControl Object) - http://games.pogo.com/online2/pogo/diner_dash/DinerDash.1.0.0.80.cab

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\Viewpoint Delete the entire folder.

    Reboot into normal mode, turn system restore back on and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.


    Regards Howard :)

    This thread is for the use of Redeemed only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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