Virus problems

Jul 10, 2008
  1. Hi Guys

    Can anyone help clean up this PC.
    It is running very slow and McAfee is always popping up with alrts about cutwail.dll and downloader.gen.a viruses

    Here is my HJT log and KASPERSKY ONLINE SCANNER 7 report.
  2. DDL

    DDL TS Rookie Topic Starter

    Logs attached - forum limits wouldnt let me cut and paste
  3. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Where is your combofix log?

    Attach it here - C:\combofix.txt
  4. DDL

    DDL TS Rookie Topic Starter

    Combofix log as requested
  5. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Run CFScript

    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.


    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.


    Download and Run ATF Cleaner
    Download ATF Cleaner by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it.

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Temporary Internet Files
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    Firefox or Opera:
    Click Firefox or Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.


    Run Kaspersky Online AV Scanner

    Order to use it you have to use Internet Explorer.
    Go to Kaspersky and click the Accept button at the end of the page.

    Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
    • Read the Requirements and limitations before you click Accept.
    • Allow the ActiveX download if necessary.
    • Once the database has downloaded, click Next.
    • Click on "My Computer"
    • When the scan has completed, click Save Report As...
    • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
    • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
    Attach the report into your next reply
  6. DDL

    DDL TS Rookie Topic Starter

    Okay here are the Combofix and HJT logs

    Kapersky is running and I will supply this on Monday.
  7. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    ok, have a good weekend, I will wait to see log before we move on
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