Solved Virus stops IE, Opera and Safari connecting to web

[ppiper]

Hi
here is new FSS.log
Farbar Service Scanner Version: 27-01-2016
Ran by a (administrator) on 10-04-2016 at 17:44:04
Running from "C:\Users\a\Desktop"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
LAN connected.
Attempt to access Google IP returned error. Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

[Broni]

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

 

[ppiper]

Hi
I had to do ipconfig /flushdns from command prompt to be able to reinstall windows update to download all the updates (88in all) but the error is still there, I cannot connect to IE, Opera or Safari. Luckily Firefox still works. The error is listed as "Check for connections to URLs used I n SDP service"
Any ideas as to how to cure this?
Thanks for your help.
Peter

 

[Broni]

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.

Go to Step 3 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.

Once the above is done go to Step 4 and allow it to run System File Check by clicking on Do It button:

Go to Step 5 and under "System Restore" click on Create button:

Go to Repairs tab and click Open Repairs button.

In next window....
Leave all checkmarks as they're.
Click on Start Repairs button.

Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs

 

[ppiper]

Hi here is windows repair log:
Tweaking.com - Windows Repair v3.8.6
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Ultimate
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: A-PC
Windows Drive: C:\
Windows Path: C:\windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\a
Current Profile SID: S-1-5-21-522234228-4192544273-3428825822-1000
Current Profile Classes: S-1-5-21-522234228-4192544273-3428825822-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\windows\ServiceProfiles
Local Settings AppData: C:\Users\a\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:07:15

Process Count: 29
Commit Total: 788.69 MB
Commit Limit: 7.73 GB
Commit Peak: 809.73 MB
Handle Count: 7330
Kernel Total: 307.86 MB
Kernel Paged: 255.80 MB
Kernel Non Paged: 52.06 MB
System Cache: 541.36 MB
Thread Count: 365
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.86 GB
Memory Used: 821.88 MB(20.7727%)
Memory Avail.: 3.06 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.86 GB
Memory Used: 695.42 MB(17.5765%)
Memory Avail.: 3.18 GB
--------------------------------------------------------------------------------

Starting Repairs...
Started at (13/04/2016 10:41:50)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 191
01 - Reset Registry Permissions
Restore Windows 7/8/10 Default Registry Permissions
Start (13/04/2016 10:41:53)


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\hku.7z
Done, 0.2 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\hklm.7z
Done, 2.15 seconds.

Running Repair Under System Account
Done (13/04/2016 10:46:05)

Reset File Permissions: C:
C: & Sub Folders
Start (13/04/2016 10:46:05)

Running Repair Under Current User Account
Done (13/04/2016 11:36:33)

Reset File Permissions
Restore Windows 7/8/10 Default File Permissions
Start (13/04/2016 11:36:33)


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\default.7z
Done, 0.14 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\profile.7z
Done, 0.13 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\program_files.7z
Done, 0.16 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\program_files_x86.7z
Done, 0.14 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\programdata.7z
Done, 0.16 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\windows.7z
Done, 1.81 seconds.

Running Repair Under Current User Account
Done (13/04/2016 11:47:45)

Reset File Permissions: Cleanup
Repairing Restricted Folders Permissions To Avoid Infinite Loops
Start (13/04/2016 11:47:45)

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:47:47)

03 - Reset Service Permissions
Start (13/04/2016 11:47:47)

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:48:15)

04 - Register System Files
Start (13/04/2016 11:48:15)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:48:53)

05 - Repair WMI
Start (13/04/2016 11:48:53)

Starting Security Center So We Can Export The Security Info.

Exporting Antivirus Info...
No Antivirus Products Reported.

Exporting AntiSpyware Info...
Windows Defender Exported.

Exporting 3rd Party Firewall Info...
No Firewall Products Reported.

Running Repair Under Current User Account
Done (13/04/2016 11:50:18)

06 - Repair Windows Firewall
Start (13/04/2016 11:50:18)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.16 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:50:52)

07 - Repair Internet Explorer
Start (13/04/2016 11:50:52)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:51:06)

08 - Repair MDAC/MS Jet
Start (13/04/2016 11:51:06)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:51:12)

09 - Repair Hosts File
Start (13/04/2016 11:51:12)
Running Repair Under System Account
Done (13/04/2016 11:51:13)

10 - Remove Policies Set By Infections
Start (13/04/2016 11:51:13)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:51:20)

11 - Repair Start Menu Icons Removed By Infections
Start (13/04/2016 11:51:20)
Running Repair Under System Account
Done (13/04/2016 11:51:21)

12 - Repair Icons
Start (13/04/2016 11:51:21)
Running Repair Under Current User Account
Done (13/04/2016 11:51:22)

13 - Repair Network
Start (13/04/2016 11:51:22)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.17 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:51:47)

14 - Remove Temp Files
Start (13/04/2016 11:51:47)
Running Repair Under System Account
Done (13/04/2016 11:51:48)

15 - Repair Proxy Settings
Start (13/04/2016 11:51:48)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:51:50)

17 - Repair Windows Updates
Start (13/04/2016 11:51:50)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.14 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
Done (13/04/2016 11:52:27)

18 - Repair CD/DVD Missing/Not Working
Start (13/04/2016 11:52:27)
iTunes or GEARAspiWDM.sys not found, not applying UpperFilters iTunes Reg Key
Done (13/04/2016 11:52:27)

19 - Repair Volume Shadow Copy Service
Start (13/04/2016 11:52:28)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.14 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:52:48)

20 - Repair Windows Sidebar/Gadgets
Start (13/04/2016 11:52:48)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:52:50)

21 - Repair MSI (Windows Installer)
Start (13/04/2016 11:52:50)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.14 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:01)

22 - Repair Windows Snipping Tool
Start (13/04/2016 11:53:01)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:03)

23.01 - Repair bat Association
Start (13/04/2016 11:53:03)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:05)

23.02 - Repair cmd Association
Start (13/04/2016 11:53:05)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:07)

23.03 - Repair com Association
Start (13/04/2016 11:53:07)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:09)

23.04 - Repair Directory Association
Start (13/04/2016 11:53:09)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:11)

23.05 - Repair Drive Association
Start (13/04/2016 11:53:11)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:14)

23.06 - Repair exe Association
Start (13/04/2016 11:53:14)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:16)

23.07 - Repair Folder Association
Start (13/04/2016 11:53:16)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:18)

23.08 - Repair inf Association
Start (13/04/2016 11:53:18)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:20)

23.09 - Repair lnk (Shortcuts) Association
Start (13/04/2016 11:53:20)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:22)

23.10 - Repair msc Association
Start (13/04/2016 11:53:22)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:24)

23.11 - Repair reg Association
Start (13/04/2016 11:53:24)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:26)

23.12 - Repair scr Association
Start (13/04/2016 11:53:26)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:29)

24 - Repair Windows Safe Mode
Start (13/04/2016 11:53:29)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:31)

25 - Repair Print Spooler
Start (13/04/2016 11:53:31)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.16 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:36)

26 - Restore Important Windows Services
Start (13/04/2016 11:53:36)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.14 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:45)

27 - Set Windows Services To Default Startup
Start (13/04/2016 11:53:45)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:50)

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1.7601

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1.7601

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1.7601

31 - Repair Windows 'New' Submenu
Start (13/04/2016 11:53:50)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:52)

32 - Restore UAC (User Account Control) Settings
Start (13/04/2016 11:53:52)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/04/2016 11:53:55)

33 - Repair Performance Counters
Start (13/04/2016 11:53:55)
Running Repair Under Current User Account
Done (13/04/2016 11:54:04)

Cleaning up empty logs...

All Selected Repairs Done.
Done at (13/04/2016 11:54:04)
Total Repair Time: 01:12:15


...YOU MUST RESTART YOUR SYSTEM...

 

[Broni]

How are things now?

 

[ppiper]

Hi,
after restart I did a chkdsk today all works.
thanks I could never have done it without your help.
I see anti virus can cause problems which is least likely to upset my system.
Peter

 

[Broni]

Way to go!!
Good luck and stay safe