Hi. I really hope you guys can help me.
I'm having huge difficulty using my laptop. Here are the details:
1. The cursor periodically gets stuck at the upper left portion of the screen (usually every 3mins-- you can just imagine how long before I was able to post this)
2. The computer opens my "Documents" folder even if I do not prompt it to, and it opens 20+ windows of this.
3. I am being prompted if I want to close the current window even if I do not press the X button.
I did not have this problem while my registration key with Kaspersky was still working, then I had this problem. I have downloaded and ran Avast, AVG, Symantec, Noob-Killer and got a registration key again from Kaspersky. I have run all programs separately but they do not seem to detect any. I've read posts here and have obtained hijackthis.log attached here. However, I do not know how to analyze the information found in the log.
Please please please help me. Thanks.
I'm having huge difficulty using my laptop. Here are the details:
1. The cursor periodically gets stuck at the upper left portion of the screen (usually every 3mins-- you can just imagine how long before I was able to post this)
2. The computer opens my "Documents" folder even if I do not prompt it to, and it opens 20+ windows of this.
3. I am being prompted if I want to close the current window even if I do not press the X button.
I did not have this problem while my registration key with Kaspersky was still working, then I had this problem. I have downloaded and ran Avast, AVG, Symantec, Noob-Killer and got a registration key again from Kaspersky. I have run all programs separately but they do not seem to detect any. I've read posts here and have obtained hijackthis.log attached here. However, I do not know how to analyze the information found in the log.
Please please please help me. Thanks.