Virus

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Hello all
My sister inlaw seems to have a virus I mean her pc , if I reinstall XP for her will this get rid of the virus if so can someone tell me how to do this.
Thank you
Ray
 
She should start with a scan using her antivirus program, updating right before the scan.

She can continue with the following if needed:
Virus and Malware Removal Steps: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

Attaching the logs will allow us to review whatever malware is in the system and hopefully give guidance to remove it.

The presence of a virus shouldn't be reason for a reinstall of the operating system. That would be required only under the most drastic of circumstances.
 
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