By raytraci
May 30, 2009
  1. Hello all
    My sister inlaw seems to have a virus I mean her pc , if I reinstall XP for her will this get rid of the virus if so can someone tell me how to do this.
    Thank you
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    She should start with a scan using her antivirus program, updating right before the scan.

    She can continue with the following if needed:
    Virus and Malware Removal Steps:

    Attaching the logs will allow us to review whatever malware is in the system and hopefully give guidance to remove it.

    The presence of a virus shouldn't be reason for a reinstall of the operating system. That would be required only under the most drastic of circumstances.
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