TechSpot

Vista Blue Screen error help

By smdmartin
Sep 4, 2008
  1. recently I have been getting a blue screen error and then my computer resets itself. I am using Windows Vista Home Premium 32 bit edition on a 2007 Toshiba Satellite laptop. I have never had an issue till now. I recently changed to the newest version of AVG Free edition and that is about when the issues occurred. It should be noted that I changed to the newer one b/c the older programs stopped working oddly after I installed then got rid of a reg booster and PC booster program from a company called uniblue. After installing these nightmares My touchpad stopped working as did my AVG programs, thus the upgrade. Below is the message received from my PC following the errors. If anyone has any insight please let me know, I am trying to avoid reinstalling the OS and starting over; not even sure if that would help. thank you for your time.

    This problem was caused by WinNT / Bagle.gen, a known computer virus.
    WinNT / Bagle.gen is also known by the following names:
    • Win32/Ursnif
    • Trojan-Downloader.Win32.Bagle.cu
    • W32.Beagle.GM
    • Troj/BagleDl-DB
    • Troj/Bagle-TH


    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    Mini090408-01.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 50
    BCP1: B3424000
    BCP2: 00000000
    BCP3: 82123558
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1
    Server information: 349f0c04-ee69-4320-883b-d2cbbc10fe16
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...