Vista BSOD - 1000008e

By anthonylei
Nov 20, 2008
  1. Hi,

    I am getting the following error message several times a week and window error message - Graphic card driver (Atikmdag) has stopped responding and has successfully recovered

    BCCode: 1000008e
    BCP1: C000001D
    BCP2: 820609D5
    BCP3: BDAB4C10
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    Already installed the latest driver.. any suggestion on how to reslove this problem?
    Many thanks

    P.S. I don't get this message during gaming, only in window environment.
  2. nobardin

    nobardin TS Rookie Posts: 256

    If you look in C:\WINDOWS\minidump and you are getting a BSOD there should be .DMP files in there. If you attach 3-4 of the most recent ones to your next reply in this thread we will be more than happy to look them over for you and help you diagnose this issue.
  3. anthonylei

    anthonylei TS Rookie Topic Starter

    Attached the most recent BOD error files

    Thanks very much for your help
  4. anthonylei

    anthonylei TS Rookie Topic Starter

    here is the attachment...
  5. nobardin

    nobardin TS Rookie Posts: 256

    Minidump 111608-01, 111608-02
    Probably caused by : hardware ( atikmdag+93eb8 )

    Possible solution

    Download driver cleaner pro from install it, go here and read over this thread ..print it out if you need to have reference material. One option that the guide doesn't mention a lot about is the cab cleaner feature. Once you have cleaned the drivers in safe mode, on the driver cleaner window click tools--->cab cleaner and clean and then clean SP*.cab (Note * is a wild card for the current service pack you have installed)

    After that has finished, restart your computer normally then get the latest drivers for your card from the manufacturers website.

    This is a common error with some ATI cards/drivers and vista..I would usually recommend you try the "Omega drivers" However, their site seems to be experiencing some problems with the vista drivers page.

    Just for my reference, what are your system specs? It would probably be best to put them in your profile.

    After doing the above stated please post back and let us know if the issue has been resolved or not, and we will go from there.
  6. anthonylei

    anthonylei TS Rookie Topic Starter

    my spec is

    CPU: Intel Core 2 Duo E8400
    M/B: Gigabyte GA-EP35C-DS3R
    RAM: Corsair 4GB (2x2GB) DDR2 1066MHz/PC2-8500 XMS2 Dominator Memory Xtreme
    Graphic: PowerColor HD 4850 512M
    Power: Hiper Type R 580W PSU
    HD:Maxtor 250GB + Samsung 2*500GB + Samsung 750GB
    Case: Antec P180 case
    Monitor: BenQ FP241W 24" + dell UltraSharp 1708FP 17"


    Will give the above solution a try this weekend
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