TechSpot

Vista BSOD

By funkster
Sep 23, 2008
  1. My system is constantly crashing. I have noticed that I can hear my computer cpu or harddrive making a windup sound then releasing. The computer kind freezes for a moment then begins to work but after a while it goes to a BSOD. I am not sure that is the cause.

    I am running a:
    Dual Pentium D 3.0mhz
    Vista 32
    2 gig ram

    The BSOD error is the following
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: BB1FFFFC
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 820468E6
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 256_1

    I have attached the minidumps and other docs
     
  2. funkster

    funkster TS Rookie Topic Starter Posts: 16

    Further files

    Here are some further files
    Also my video card is EVGA 7900 GS all drivers have been updated to the latest.
     
  3. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    All your minidumps point to the problem: Memory Corruption.

    1. Go to www.memtest.org and download their ISO latest version (it's free) and burn to a CD.

    2. Go to your BIOS and place your CD/DVD drive as First Bootable.

    3. Reboot your system with the CD containing memtest already in the drive. The test will take over.

    4. Run the test for a minimum of 7 Passes. This takes considerable time and many people start it before going to bed and check it the nest morning; this is cimpletely safe. There are 8 individual tests per Pass.

    5. Any errors and you have to replace your memory; it cannot be fixed. If you have more than one stick of memory run this test on each one individually to determine which one(s) need to be replaced.

    * Let us know if you get errors or not.

    * Also, for future reference, you don't need to Zip each individual mindump. You can place up to 5 in one Zip file.
     
  4. williamgeorge

    williamgeorge TS Rookie

    I wrote earlier about the problems faced by many users of Windows Vista with the latest version of iTunes (8.0.0.35). Apple went so far as to have an employee jump into the support forums to address the issue, which generally means they're admitting there's a problem --- not something they frequently do.
    ----------------------
    williamgeorge
    drivenwide
     
  5. funkster

    funkster TS Rookie Topic Starter Posts: 16

    Ok Route44 I did a complete MEMTEST with 14 passes and the results came up with no errors. Any idea as to what could it be? Sorry about the multiple zips. The post from williamgeorge could ot be the problem? I have iTunes on my system but it is not running at the moment nor do I have it start at startup.
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Okay, let's try this. On occasion bad memory has been known to pass memtest. Try running the test on each individual sticks for no more than 7 passes.

    As for williamgeorge's suggestion even if you aren't running it nor have it in the start-up menue it is still on your PC. Try uninstalling and let us know.
     
  7. funkster

    funkster TS Rookie Topic Starter Posts: 16

    When I run the memtest on reboot it immediately loads and starts to scan, how does one get it to test only one stick when it loads?
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Shut down your computer, unplug your PSU, touch the PSU to ground yourself and then take one stick of RAM out while leaving the other one in. Reconnect and reboot and the test will just test the stick you have in. Then do the same for the other one. Put your other stick in a safe place until needed.
     
  9. funkster

    funkster TS Rookie Topic Starter Posts: 16

    Ok Route44 just wanted to thank you in advance. I have done e memtest on each stick and the process came up with NO errors. I had another BSOD last night before the test, The minidumb is attached.
    Could it be that memtest does not pickup any errors but the one of the sticks are faulty. Should I just replace my memory?
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Yes, sometimes faulty memory can pass memtest. Try running your system with one stick of RAM and see if the BSODs cease. Are they an identicle pairing?

    In your last minidump it cited the Adaware.exe. Do you have Adaware? If you uninstall and see if that brings stability.
     
  11. funkster

    funkster TS Rookie Topic Starter Posts: 16

    Yes they are 1gig stick each an identical pairing g.skill is the manufacturer total 2 gig ram.
    I dont have "adaware" but I do have "super antispyware 4.14. I dont see anything showing "adaware" in my uninstall area in vista.
     
  12. funkster

    funkster TS Rookie Topic Starter Posts: 16

    Do you want me to send you a Hijackthis read out
     
  13. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Honestly, I wouldn't want to try to read your HJT log because I don't know how! :blush: I wouldn't want to steer you in the wrong direction.

    I did go back and re-read your minidump and sure enough Ad-aware.exe was noted and yet you say you don't have it.

    Try this: Go to your Search funtion in your Start Menu and search for Adaware under Files and Folders. Let us know if anything shows up.
     
  14. funkster

    funkster TS Rookie Topic Starter Posts: 16

    Nothing coming up also searched for hidden files as well, nothing that comes up as adaware or ad-aware
     
  15. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Okay, I went back and deleted what I opened and reopened your minisdump. It is another 0xA error and it says what previous minidumps have said: Memory Corruption.

    Try switching around your slots. In other words, put your RAM in different slots.

    Also, have you overclocked your system at all?
     
  16. funkster

    funkster TS Rookie Topic Starter Posts: 16

    No overclocking at all. When I did the test memtest I did switch them into different slots. Nothing has happened yet but I still get the windup and burst sound again which I attribute to the BSOD. The computer kind of freezes for 2 seconds then I hear a hard drive or CPU burst almost like its being choked then let go.
     
  17. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Okay, then try a full harddrive diagnostic with the free utility provided by your HD manufacturer. Especially run the Long Test.

    Also, please provide your system specs.
     
  18. funkster

    funkster TS Rookie Topic Starter Posts: 16

    The drives came up clean, here is my system info I am only running 1gig trying to test each stick:

    OS Name Microsoft® Windows Vista™ Ultimate
    Version 6.0.6000 Build 6000
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name FUNK
    System Manufacturer INTELR
    System Model AWRDACPI
    System Type X86-based PC
    Processor Intel(R) Pentium(R) D CPU 3.00GHz, 3014 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 4/17/2007
    SMBIOS Version 2.2
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.0.6000.20500"
    User Name FUNK\Funk
    Time Zone Pacific Daylight Time
    Total Physical Memory 1,021.87 MB
    Available Physical Memory 146.82 MB
    Total Virtual Memory 2.24 GB
    Available Virtual Memory 1,017.82 MB
    Page File Space 1.29 GB
    Page File C:\pagefile.sys
     
  19. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Sorry, I wasn't specific enough. You can list your system specs in your profile. It will guide you what is essential. Again, sorry.
     
  20. funkster

    funkster TS Rookie Topic Starter Posts: 16

    Sorry maybe I am not understanding isn't the above the information you need. Whe you say system specs you mean processor, ram, os etc correct
     
  21. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Yes:

    Operating System

    RAM - make and how much

    Motherboard - make and model

    Processor (cpu) - make and is is single, dual, or quad

    Harddrive

    Video Card - make and model #

    Sound Card or if you are using onboard sound
     
  22. funkster

    funkster TS Rookie Topic Starter Posts: 16

    Operating System - Vista Ultimate 32bit

    RAM - g.skill 1gigx2 -f2-4200PHU2-2GBNT

    Motherboard - MSI-945P Platinum

    Processor (cpu) - Dual Pentium D 930 LGA775 3Ghz - 800 Mhz FSB

    Harddrive - Western Digital WD8000JD 80gig Main Drive
    Seagate ST3300822AS 300gig 2nd drive No OS

    Video Card - EVGA 7900GS

    Sound Card - RealTek onboard sound
     
  23. funkster

    funkster TS Rookie Topic Starter Posts: 16

    [Conflicts/Sharing]

    Resource Device
    I/O Port 0x00000000-0x00000CF7 PCI bus
    I/O Port 0x00000000-0x00000CF7 Direct memory access controller

    I/O Port 0x000003C0-0x000003DF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
    I/O Port 0x000003C0-0x000003DF NVIDIA GeForce 7900 GS

    IRQ 23 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
    IRQ 23 Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC

    IRQ 16 Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
    IRQ 16 NVIDIA GeForce 7900 GS
    IRQ 16 High Definition Audio Controller
    IRQ 16 Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
    IRQ 16 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB

    Memory Address 0xD0000000-0xDFFFFFFF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
    Memory Address 0xD0000000-0xDFFFFFFF NVIDIA GeForce 7900 GS

    IRQ 18 Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D4
    IRQ 18 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA

    IRQ 19 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
    IRQ 19 VIA OHCI Compliant IEEE 1394 Host Controller
    IRQ 19 Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0

    Memory Address 0xA0000-0xBFFFF PCI bus
    Memory Address 0xA0000-0xBFFFF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
    Memory Address 0xA0000-0xBFFFF NVIDIA GeForce 7900 GS

    I/O Port 0x000003B0-0x000003BB Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
    I/O Port 0x000003B0-0x000003BB NVIDIA GeForce 7900 GS

    Memory Address 0xFA000000-0xFCFFFFFF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
    Memory Address 0xFA000000-0xFCFFFFFF NVIDIA GeForce 7900 GS

    Memory Address 0xFDD00000-0xFDEFFFFF Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D4
    Memory Address 0xFDD00000-0xFDEFFFFF Intel(R) PRO/1000 PL Network Connection

    [Memory]

    Resource Device Status
    0xA0000-0xBFFFF PCI bus OK
    0xA0000-0xBFFFF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771 OK
    0xA0000-0xBFFFF NVIDIA GeForce 7900 GS OK
    0xC0000-0xDFFFF PCI bus OK
    0x3FF00000-0xFEBFFFFF PCI bus OK
    0xFA000000-0xFCFFFFFF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771 OK
    0xFA000000-0xFCFFFFFF NVIDIA GeForce 7900 GS OK
    0xD0000000-0xDFFFFFFF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771 OK
    0xD0000000-0xDFFFFFFF NVIDIA GeForce 7900 GS OK
    0xFB000000-0xFBFFFFFF NVIDIA GeForce 7900 GS OK
    0xFDFF8000-0xFDFFBFFF High Definition Audio Controller OK
    0xFDB00000-0xFDBFFFFF Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0 OK
    0xFD800000-0xFD8FFFFF Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0 OK
    0xFDD00000-0xFDEFFFFF Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D4 OK
    0xFDD00000-0xFDEFFFFF Intel(R) PRO/1000 PL Network Connection OK
    0xFDC00000-0xFDCFFFFF Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D4 OK
    0xFDEE0000-0xFDEFFFFF Intel(R) PRO/1000 PL Network Connection OK
    0xFDFFF000-0xFDFFF3FF Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC OK
    0xFDA00000-0xFDAFFFFF Intel(R) 82801 PCI Bridge - 244E OK
    0xFD900000-0xFD9FFFFF Intel(R) 82801 PCI Bridge - 244E OK
    0xFDAFF000-0xFDAFF7FF VIA OHCI Compliant IEEE 1394 Host Controller OK
    0xFFB80000-0xFFBFFFFF Intel(R) 82802 Firmware Hub Device OK
    0xFDFFE000-0xFDFFE3FF Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0 OK
    0xE0000000-0xEFFFFFFF Motherboard resources OK
    0xCE000-0xCFFFF System board OK
    0xF0000-0xF7FFF System board OK
    0xF8000-0xFBFFF System board OK
    0xFC000-0xFFFFF System board OK
    0x3FEE0000-0x3FEFFFFF System board OK
    0x0000-0x9FFFF System board OK
    0x100000-0x3FEDFFFF System board OK
    0xFEC00000-0xFEC00FFF System board OK
    0xFED13000-0xFED1DFFF System board OK
    0xFED20000-0xFED8FFFF System board OK
    0xFEE00000-0xFEE00FFF System board OK
    0xFFB00000-0xFFB7FFFF System board OK
    0xFFF00000-0xFFFFFFFF System board OK
    0xE0000-0xEFFFF System board OK
     
  24. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    I wasn't sure if you were asking in your latest post if there is conflict going on or sharing going on. Windows will have certain processes share IRQ levels.
     
  25. funkster

    funkster TS Rookie Topic Starter Posts: 16

    Was just posting for good measure
     
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