TechSpot

Vista BSOD

By immarkshy
Oct 21, 2009
  1. vista crashes randomly and this is one of the errors that we got. i did a memtest and it came up fine. any info would be helpful, thankyou

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFFA6013BD95DD
    BCP3: FFFFFA6016E64FC0
    BCP4: 0000000000000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
     
  2. immarkshy

    immarkshy TS Rookie Topic Starter

    sorry posted in the wrong section, please move to the BSOD thread, thanks
     
  3. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

  4. immarkshy

    immarkshy TS Rookie Topic Starter

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF8800ECC5000
    BCP2: 0000000000000000
    BCP3: FFFFFA6013B4AC02
    BCP4: 0000000000000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1


    got a new error, any ideas, or help on fixing paged pool memory
     
  5. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
    Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).


    How long did your run Memtest? What is your security software?

    Do the standard diagnostic steps:

    1. If you ran Memtest for less than the minimum 7 Passes rerun it for the minimum (more woulf be better).

    2. Run security scans.

    3. Run a harddrive diagnostics. You can get a free utility from your HD manufacturer.
     
  6. immarkshy

    immarkshy TS Rookie Topic Starter

    ok ill run it for the minimum at least, ive got AVG antivirus, super anti spyware software, never had any problems with them before on 4 or 5 computers now. the memtest lasted like an hour or so and it came up fine but only ran it once.
     
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