hey guys & girls,
i recently brought a laptop of my friend, its the Compaq 6720s on Windows Vista Basic. Everything loads normally until i reach the desktop, when i click on something my computer suddenly freezes and stops responding. Ctrl Alt Del doesn't bring up Task manager as the computer is totally frozen. I tried booting in safe mode; safe mode with networking; safe mode with command prompt. but it all happens the same..
I reach desktop and click anywhere and it freezes. I thought it could be a virus (or virus') or even memory, but im not very intelligent when it comes to computers.
If anyone could give me any information on what i could do other then rebooting the computer as i dont have a Vista disc.
However, if there is nothing i can do then yes i will have to buy one or lend one and use the product key on the back etc...
Thanks
i recently brought a laptop of my friend, its the Compaq 6720s on Windows Vista Basic. Everything loads normally until i reach the desktop, when i click on something my computer suddenly freezes and stops responding. Ctrl Alt Del doesn't bring up Task manager as the computer is totally frozen. I tried booting in safe mode; safe mode with networking; safe mode with command prompt. but it all happens the same..
I reach desktop and click anywhere and it freezes. I thought it could be a virus (or virus') or even memory, but im not very intelligent when it comes to computers.
If anyone could give me any information on what i could do other then rebooting the computer as i dont have a Vista disc.
However, if there is nothing i can do then yes i will have to buy one or lend one and use the product key on the back etc...
Thanks