Hi everybody,
For two months, my computer has been freezing up. Also when I try to start it, the screen won't power up and I have to power cycle it at least twice. It also sometimes will start up with a black screen w/ blinking cursor.
I added RAM yesterday and now have 2 gigs but it didn't help. I've also run it through memtest86 and virus detectors and it comes up clean. It has only froze once while in safe mode.
I went into Control Panel/ Performance Info and Tools/ Advanced Tools/ Performance detail in event log: Here are the messages in the event log at the time of the latest freeze this morning:
This driver took longer to initialize, resulting in a performance degradation in the system start up process:
File Name : BHDrvx86
Friendly Name : BASH Driver
Version : 5.1.0.11
Total Time : 478ms
Degradation Time : 360ms
Windows has started up:
Boot Duration : 104481ms
IsDegradation : false
Application of machine policy caused a slow down in the system start up process:
Name : MachinePolicyApplication
Total Time : 843ms
Degradation Time : 459ms
This startup service took longer than expected to startup, resulting in a performance degradation in the system start up process:
File Name : windefend
Friendly Name : Service Module
Version : 1.1.1600.0
Total Time : 391ms
Degradation Time : 213ms
This startup service took longer than expected to startup, resulting in a performance degradation in the system start up process:
File Name : audioendpointbuilder
Friendly Name : Windows Audio Service
Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Total Time : 548ms
Degradation Time : 349ms
Boot Degradation
This application took longer than usual to start up, resulting in a performance degradation in the system startup process:
File Name : ccSvcHst.exe
Friendly Name : Symantec Service Framework
Version : 108.0.2.4
Total Time : 7514ms
Degradation Time : 1956ms
Windows has started up:
Boot Duration : 95543ms
IsDegradation : false
I am obviously by no means a tech person and am just going by what I read here. Please let me know if you need any more info. I appreciate any help.
For two months, my computer has been freezing up. Also when I try to start it, the screen won't power up and I have to power cycle it at least twice. It also sometimes will start up with a black screen w/ blinking cursor.
I added RAM yesterday and now have 2 gigs but it didn't help. I've also run it through memtest86 and virus detectors and it comes up clean. It has only froze once while in safe mode.
I went into Control Panel/ Performance Info and Tools/ Advanced Tools/ Performance detail in event log: Here are the messages in the event log at the time of the latest freeze this morning:
This driver took longer to initialize, resulting in a performance degradation in the system start up process:
File Name : BHDrvx86
Friendly Name : BASH Driver
Version : 5.1.0.11
Total Time : 478ms
Degradation Time : 360ms
Windows has started up:
Boot Duration : 104481ms
IsDegradation : false
Application of machine policy caused a slow down in the system start up process:
Name : MachinePolicyApplication
Total Time : 843ms
Degradation Time : 459ms
This startup service took longer than expected to startup, resulting in a performance degradation in the system start up process:
File Name : windefend
Friendly Name : Service Module
Version : 1.1.1600.0
Total Time : 391ms
Degradation Time : 213ms
This startup service took longer than expected to startup, resulting in a performance degradation in the system start up process:
File Name : audioendpointbuilder
Friendly Name : Windows Audio Service
Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Total Time : 548ms
Degradation Time : 349ms
Boot Degradation
This application took longer than usual to start up, resulting in a performance degradation in the system startup process:
File Name : ccSvcHst.exe
Friendly Name : Symantec Service Framework
Version : 108.0.2.4
Total Time : 7514ms
Degradation Time : 1956ms
Windows has started up:
Boot Duration : 95543ms
IsDegradation : false
I am obviously by no means a tech person and am just going by what I read here. Please let me know if you need any more info. I appreciate any help.