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Vista installer disc shows no volumes available to repair

By michaelper22
Dec 10, 2008
  1. After messing somethign up after running Windows Update and then Auslogics Registry Defrag on Vista Ultimate, I'm trying to fix the problem by running System Restore from the original (full) install disc.

    After I click "Repair your computer", I get the dialog in Figure 4 on http://www.bleepingcomputer.com/tutorials/tutorial142.html, just with no drives showing up in the list box. I can click the "Next >" button to proceed to Figure 5, but System Restore will cease to function, throwing an error message which says that I need to specify a volume to run an ofline restore or something of that sort.

    I originally installed Vista Ultimate to an eSATA drive with an older SATA drive that already stored XP.

    What is preventing me from selecting the Vista partition?
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  3. michaelper22

    michaelper22 TS Rookie Topic Starter Posts: 24

    My machine's model is the Pavilion a1010y.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Yes I found it H E R E
    I wonder if HP have a Restore disc for that model, probably. ;)
     
  5. SAVAGExCHAOS

    SAVAGExCHAOS TS Rookie Posts: 16

    all HPs come with a disk(s) and/or recovery partition. same with dell, gateway, etc.

    edit: you can call dell to order the recovery disks for any supported model, as long as you pay. i think its $30 + s&h
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    What?
    Did you mean to confuse this thread with Hp & Dell ?
    Not to mention the "Recovery" Disc ! :confused:
    Anyway, as per my previous reply, "I wonder if HP have a Restore disc for that model" As yet unknown
     
  7. michaelper22

    michaelper22 TS Rookie Topic Starter Posts: 24

    The hard disk that was pre-installed in the machine with XP PRo blown on to it has a recovery partition. I believe they expect you to use that for restoring the computer, but there is also an app that will create a recovery DVD at home.

    However, IMHO that is somewhat irrelevant, as I am trying to run System Restore from the Vista Ultimate DVD on a Vista Ultimate partition, unless the recovery partition has the hard disk driverthat I am looking for.

    I got on a chat with HP, and the rep said he/she would try to get the driver. As luck would have it, as soon as the rep said he/she would get back in a minute, the rep ended the chat session.
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Start the chat session again
    It's worth it :)
     
  9. michaelper22

    michaelper22 TS Rookie Topic Starter Posts: 24

    I started a new session, and referred the agent to this thread.

    The rep, after much begging and pleading, gave me a zip of drivers from Intel. I found a file in the zip by the name of ich6ide.inf that references various Intel components that I found in the System Devices hive of Device Manager. I tried loading that driver in the Vista repair environment, but still no volumes are available to select. The zip can be found at http://downloadmirror.intel.com/16026/a08/infinst_autol.zip.

    The following is the text of the conversation.

     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I have re-read this thread, and advise the easiest solution

    Download Gparted Live CD and just remove the Partition in full (if you have a Recovery partition, it is your choice to remove that as well)

    You may also use another Boot disc "The Ultimate Boot CD" to back up any user data first

    Once the Partition(s) is removed (note: Do NOT manually create a new Partition)
    Boot from your Windows version disc (whichever version you want to install)
    Then continue setup

    Please note the contacting (chat) with Hp was to confirm if a Restore disc was available, obviously not.
     
  11. michaelper22

    michaelper22 TS Rookie Topic Starter Posts: 24

    I think there is a misunderstanding.

    On one hard disk, HP preinstalled Windows XP Professional with a recovery partition for that OS. On a second hard disk, I installed Vista Ultimate on my own.

    I am looking to run System Restore on the Vista disk, from the Vista DVD. However, the Vista DVD does *not* list any disks to run a recovery tool on.

    I was convinced by the second reply to this thread that the Vista repair tool on the DVD can't see the Vista hard disk because it doesn't have a driver for my computer's hard disk controller.

    I obtained a zip of Intel drivers from the HP rep who I spoke to (see reply #9). I found what looked like the IDE controller driver for my motherboard's chipset, and tried loading that, but the Vista DVD repair tools still didn't see the drive.

    All I want to do is run System Restore restore my Vista instance to a working state. I am willing to go to great legnths to avoid the hassle of re-installing Windows Vista and my applications.

    At this point, I am planning to buy a new hard drive controller PCI card, which I hope the Vista repair tool will recognize.

    If anyone can provide any other solutions within 45 minutes or so from the time I posted this, I'll follow that before buying the controller card.
     
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Can you please detach the Xp drive from the motherboard (ie just the data cable)
    Then check to see if the Vista Disc then sees the one HardDrive
     
  13. michaelper22

    michaelper22 TS Rookie Topic Starter Posts: 24

    That didn't work. I'm going to order a PCI-based SATA controller card, and when it arrives, I'll try running System Restore from the Vista DVD again.
     
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