I'm not sure whether ppl here help with laptops too, but they are not my area of expertise so I do hope so. HP PAVILION DV6000 Inherited this laptop from my sister who put it in a closet after it got this problem where its been for several months. Basicaly after a big vista service patch the computer started reseting for her before it would finish loading. Looking at it now, it loads and just has a blank desktop, with no icons or taskbars, ctrl+alt+ del does not work, the only thing that does work is the screensaver. This occurs in normal loading or safe mode. To work on the laptop i began installing xp pro edition to recover her files and then format the drive, but after the initial install prompts when it goes to "loading windows" then loads the gui second half of the xp instiliation the laptop turns itself off after a few minutes. Upon reseting it will try a hd scan which will cause it to turn off again. My initial assumption is that this has something to do with overheating or faulty hardware, but since these problems begain after the service back installation it seems most likely related to either the operating system, or hd corrutpion. The battery also cannot hold a charge, though that may just be from sitting for so long. Thanks for the help, the hp boards seem mostly for show since im not getting any responses there. Im not eager to send to theyre repair people considering all of the nightmares i've read about with hp's tech support.