TechSpot

Vista Ultimate BSOD

By kzcxmd
Jan 31, 2009
  1. I could really use some help analyzying a few minidumps. I built this computer for my wife about a year ago. After the first couple of months, it began to get the BSOD every night. I've done all the normal things like make sure my drivers are up to date, checked the event logs, ran a complete memcheck and hard drive check, all windows updates are up to date. I found a couple hours this evening to take another look at the problem. I've downloaded the latest Windows debuger to try and take a look at the *.dmps. Each time a try to analyze a crash dump I get messages like so:

    Symbol search path is: SRV*c:\symbols*[***]*******msdl.microsoft.com/download/symbols;SRV*[***]
    Executable search path is:
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
    Windows Server 2008/Windows Vista SP1 Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 6001.18145.x86fre.vistasp1_gdr.080917-1612
    Machine Name:
    Kernel base = 0x82439000 PsLoadedModuleList = 0x82550c70
    Debug session time: Sat Jan 31 15:45:10.437 2009 (GMT-5)
    System Uptime: 0 days 2:50:30.265
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
    Loading Kernel Symbols

    the last line is this:

    Symbol search path is: SRV*c:\symbols*[***]******msdl.microsoft.com/download/symbols;SRV*[***]
    Executable search path is:
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
    Windows Server 2008/Windows Vista SP1 Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 6001.18145.x86fre.vistasp1_gdr.080917-1612
    Machine Name:
    Kernel base = 0x82439000 PsLoadedModuleList = 0x82550c70
    Debug session time: Sat Jan 31 15:45:10.437 2009 (GMT-5)
    System Uptime: 0 days 2:50:30.265
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
    Loading Kernel Symbols

    I have many mini.dmp files I can upload if needed.

    I really appreciate the help. Thanks.
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    Zip your last five minidump files (only the files; some people attach a folder with the files in it) and attach to your next post. The attachment button will be at the bottom.
     
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