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Vista Update Error '80072EFE'

By Dr_Seuss
Mar 4, 2009
  1. since the end of janurary i have been unable to update my original genuine copy of Microsoft Vista Home. everytime it tries to update i get the error code 80072EFE, also i am unable to get onto the microsoft website to attempt an update from there. after doing a quick google search i see quite a few people are having this problem but noone is posting the cure to this rather irritating problem.

    Can anyone out there help me??

    Many Thanks in advance
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I'm going to quote this page, because all the info is good: http://social.technet.microsoft.com.../thread/0ce7c1e6-7ef2-48e1-b7c9-c8f1e97c71d5/

    More helpful info here: http://support.microsoft.com/kb/555989
     
  3. Dr_Seuss

    Dr_Seuss TS Rookie Topic Starter Posts: 66

    followed your list but no success....
     
  4. Sharam

    Sharam TS Rookie Posts: 509

    Is this happening at work or at home?

    How do you connect to the Internet.

    Do you know and can you tell us how many Network cards are installed in your system? Ethernet (RJ45) Wireless, Dial up Modem and so on, even if you don't use them all, can you report back?

    Note that some motherboards have 2 LAN ports (Ethernet RJ45)

    EDIT: just saw your system spec, very nice setup and I know it has Dual Gigabit LAN controllers, any other network adapter as in Wireless card installed in the system?
     
  5. Dr_Seuss

    Dr_Seuss TS Rookie Topic Starter Posts: 66

    unfortunatly its not my pc with the problem its my laptop. it has two network cards just the ethernet and a wireless.
     
  6. Sharam

    Sharam TS Rookie Posts: 509

    In either case, was going to suggest, uninstalling the drivers if any, from the "Control Panel"/ "Programs and features" then removing them from the "Device Manage"r if still shows.

    Both the wireless and Ethernet.

    Then either re-boot or have "Device Manager" "Scan for hardware change" once the cards are both installed again, select Home or Work for the New Network found by Vista and try again before we go any further.

    Need to make sure the default settings are first.
     
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