Hi Paul
Did you not do post 35: O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} -
https://www-secure.symantec.com/tech...l/SymAData.cab
and
Post 38: O20 - AppInit_DLLs: qnlifb.dll
If not then run HJT delete them and post new HJT log.
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OK lets see if we can't get rid of norton (Norton/Symantec is extremely hard to eradicate)
Drag mouse copy for pasting all inside the box below
Code:
@echo off
cd\
attrib -h -s -r norton*.* /s /d >"%USERPROFILE%"\Desktop\NortonLeftOvers.txt
echo ...............................................
dir /b /s norton*.* >>"%USERPROFILE%"\Desktop\NortonLeftOvers.txt
echo ................................................
del /s norton*.* /f /q >>"%USERPROFILE%"\Desktop\NortonLeftOvers.txt
rd /s /q norton*.*
attrib -h -s -r syman*.* /s /d >"%USERPROFILE%"\Desktop\SymantecLeftOvers.txt
echo .................................................
dir /b /s syman*.* >>"%USERPROFILE%"\Desktop\SymantecLeftOvers.txt
echo ..................................................
del /s syman*.* /f /q >>"%USERPROFILE%"\Desktop\SymantecLeftOvers.txt
rd /s /q synan*.*
exit
exit
Then open the command prompt and paste directly to the Black screen.
Attach the norton and symantec files created on the desktop.
Then go here do all in this post except the registry editing we will do that differently and deeper.
https://www.techspot.com/vb/post560473-8.html
Note when you run rnav2003 do all versions but decline to reboot until the last one (no need to reboot 4 times)
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SYMMSICLEANUP.reg
ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SYMMSICLEANUP.reg
Save the file to the Windows desktop.
If using Firefox. Right-click the following link and then click Save Link As to download the file.
On the Windows desktop, double-click SYMMSICLEANUP.reg,
Click Yes when prompted, and then click OK.
Download RegSeeker
http://www.hoverdesk.net/dl/en/RegSeeker.zip
Unzip install and run.
Click Find in Registry
type
norton
delete all it finds
do same process with Symantec
You are finally clean of Norton/Symantec.
Enough for one post.
Good night,
Mike