I loaded a Dell Optiplex GX240 this morning from DELL CD. It was
W2k SP2. I then did all of MicroSoft updates got up to SP4
Problem is when I try and load Office 2K I get a Windows File
Protection error. I am prompted to put SP4 Cd in and continue.
From researching Microsoft site Knowledge base I tried Article
324564 this didnt work. Anybody run across this yet? If so is there a fix.
HEEELLLLLLLLLLLLLLP!!!!!!!!!!

thanks
Don

how old is your computer. have you tried calling dell. i work for a company that has several dells and i have found that they can be different sometimes. sometimes they dont make sense

Less than two years old. Problem also occurs on Compaqs. Seems
to appear after performing any windows update that brings
you past Svc Pack 2

Win2k first inststaller is ver 1.** Ofice Xp does not like it to update. Ver 2.** does not like Office 2k. A friend and I spent a couple of days weeding through it .If you cannot find an easier answer .You might have to back out of Win updates ,load Office then reload updates. I hope someone has a more expidiant answer

If it asks for SP4, you can try to extract it to a folder & direct it there.

Open a command prompt & type in the following command :

C:\PathToSP4\2K-SP4.exe /U /X:C:\DistinationFolder

Click the OK button.

I guess that looks confusing.
You cannot update office service packs to Win2k without confirming win2k's installer is updated to version2.0 or better.
We also found that loading Office ver( pre Xp)after all Windows updates gave us issues .
So the only answer that worked for us was to back out of the Win updates ,install Office ,then update win then office .