Wd external hard drive

[rob dawson]

I have a wd external hard drive every thing was working well until one day it stopped working on my xbox one it doesnt detect it....
it works perfectly on my lap top do you guys know any reason why this is happening.
ive since formated the hard drive and still nothing..

 

[Cycloid Torus]

Have you reviewed this? https://support.xbox.com/en-US/games/troubleshooting/console-doesnt-detect-external-storage