TechSpot

Weird Acer 5810TG boot issue

By Captain828
Jul 6, 2009
Topic Status:
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  1. I'm having a very weird boot issue with my brand new 5810TG: whenever I shut it down or put it to sleep it just reboots and the Windows Recovery screen pops up telling me that the system was shut down unsuccessfully.

    Specs:
    CPU: Intel SU9400
    GPU: Hybrid: ATi HD 4330 and Intel 4500HD
    BIOS: latest (1.20)
    RAM: 4GB DDR3 @ 1066MHz
    HDD: 320GB @ 5400RPM
    OS: Windows Vista Home Premium SP1 32bits

    Has anyone encountered this issue before?

    NOTE: I haven't installed anything on it besides what it came with. I did update to the latest BIOS, but that didn't help.
    Looking @ Acer's driver support indicated I have the latest drivers.
    Googling didn't turn out anything either...
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,840   +165

    Return it under warranty repair. Could be a problem with the hard drive...

    The key words here are "Brand New"
  3. Captain828

    Captain828 TS Guru Topic Starter Posts: 277

    Ah... well I was wondering if I could fix this here and now.
    I currently can't get it to service since it's "technically" not mine and it cant be serviced for the next 2-3 weeks.

    I tried reinstalling both GPU drivers and updating the BIOS to the latest available, but no dice. :(

    If anyone comes up with any other suggestions, I'd very grateful!
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,840   +165

    You will void the warranty if you mess with the hardware... Wait the 2 or 3 weeks, you will be glad you did
  5. Captain828

    Captain828 TS Guru Topic Starter Posts: 277

    haha!! I didn't say I would toy with the hardware. ;)
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,840   +165

    You wanted to fix this yourself... messing with hardware would be the next thing to do
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