i had this posted in the windows os section
i then shut down the laptop and turned on again and the same screen came up but this time start normally didnt work so i let windows check for startup problems but none where found and still refuses to load sometimes i get to the screen asking for the password then it restarts but mostly i dont even get that far so now i am thinking maybe a hardware problem but i dont know
any help would be greatly appriciated, the laptop is an acer 5536
however i managed to get hold or a windows 7 disk so i formatted the harddrive and performed a clean install. the install went fine and i thought i had it sorted, however after reseting the laptop it failed to load first time and cane up with a screen saying check for problems or start windows normally. i tried start normally and it worked.hi guys, i have been given a laptop off a mate lo look at and the problem was that after entering his password the welcome screen came up but immidiately logged off.
i am able to log on in safe mode and gone in to control panel and removed the password but no joy. i have created a new profile but is just the same.
i have performed virus,spyware and malware scans that have all found no infections. i would have tried a system restore but no restore points are found.
with the laptop being from pc world he was given no disks so i tried the onboard startup repair but no faults are found.
followed the guide on the microcoft website
http://support.microsoft.com/kb/929825
the value data in the regestry was already C:\Windows\System32\userinit.exe, but i re typed it anyway but still nothing
sorry if this is has been solved elsware but i have searched all day and found nothing i havent tried
i then shut down the laptop and turned on again and the same screen came up but this time start normally didnt work so i let windows check for startup problems but none where found and still refuses to load sometimes i get to the screen asking for the password then it restarts but mostly i dont even get that far so now i am thinking maybe a hardware problem but i dont know
any help would be greatly appriciated, the laptop is an acer 5536