Western Digital External Disk not recognized?

By Darmin
Apr 3, 2008
  1. I have a laptop evo n1020v and on the side I have an external WD disk (XMS2500TE - model).

    The problem is that when I connect it to the laptop it recognizes new hardware but it is unable to install it. Furthe rmore when I go into device manager - the device manager keeps flashing as if i is constantly rescaning for new hardware. As soon as I unplug it everything is back to the norm. When I try a USB thumb drive it works fine.

    Any help is appreciated..

  2. Matthew

    Matthew TechSpot Staff Posts: 5,240   +92

    Perhaps the enclosure is defective?
  3. Darmin

    Darmin TS Rookie Topic Starter

    I connected it to my other laptop nc6010 and it works fine...

    its just this laptop and my other custom desktop won't recognize it...
  4. chingu77

    chingu77 TS Rookie

    i had problem with my WD external drive where i dropped it once from my desk and after that my laptop would no longer read the drive. i looked up a lot of forums for help and found that a lot of people had the same problem with this model....its a 500 gig my book essential. i ended up sending it back and having to replace it and they wouldn't pay for shipping.

    hopefully u can fix it yourself but if you can't you may have to return it.
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