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Western Digital external hard drive problem

By tucsonguy
May 3, 2010
  1. Hello everyone,

    I have a WD 120GB external hard drive that is not being recognized by my computer anymore. It just stopped working.

    When I plug the USB cable in, I get the following message - USB Device Not Recognized. One of the USB device attached to this computer has malfunctioned.

    Also, I have right-clicked on my computer and then the Manage option, and under Disk Management, I do not see the drive.

    I have all of my sports games and music on the drive. I just need some help on how to recover the data on my drive if my drive is corrupt which it looks like it is now.
     
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    USB device (particularly a drive) not recognized can be a USB power issue

    Are you plugging into a laptop or desktop?
    Does the drive have it's own power cord? Is it plugged in?
     
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