What internet service provider do you use and how do you rate it?

By Rik
Aug 24, 2006
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  1. Thought it'd be interesting to see what ISP's people are using and what they think of them?

    I will start off by saying i use "Now" Internet and i don't think much of it.

    Its a 3G wireless connection and is proving to be very unreliable.

    Its a 512k connection with a 10gig per month "usage" limit costing £16 pcm.

    It started off as "Netvigator" and was much much better, they changed the name, bought in some new modems working on untested technology.

    If I'm 1 day late with the payments they moan yet i cannot get a discount for all the down time. One month, i got maybe 8 hours online and it took half an hour to get to my emails.
  2. nickslick74

    nickslick74 Newcomer, in training Posts: 883

    I use Comcast for my Internet access. 6Mb connection with no limit on hours. I would rate them 8 out of 10 for a few outages recently and the cost ($45 a month). Customer service has been fine the few times I've had to use it.
  3. kirock

    kirock Newcomer, in training Posts: 1,598

    Canada:
    Cogeco (i.e. cable company)
    High Speed Internet Standard
    10MB connctions, works like 7-8Mb
    50G/month soft limit (never seen it yet)
    9 out of 10 for overall speed and reliability.

    My other option would be Bell Canada's Sympatico (DSL), I had this in another city in an apartment building for like 3 days and called them to come and take it away. I've seen 56K dial-ups faster then that!
  4. Rik

    Rik Banned Topic Starter Posts: 4,987

    I think an "out of 10" scoring system is in order. I'm feeling generous so i will give my "Now" Internet connection a 2, and that's only because it hasn't gone down today. YET!!!!!!!
  5. altheman

    altheman Newcomer, in training Posts: 541

    I use Supanet, a UK based ISP. I've not really had any problems with them, except for the occasional downtime, but that is really rare. I pay £22 for a 1MB connection, with no download caps.

    Everytime I've spoken to their customer service, they've been really helpful.
    Rating: 4/5

    1 star less for not providing a free speed upgrades like other ISPs. I really don't wanna switch to another ISP with faster speeds, because all the ISP's now have a "fair usage policy", which is just a method of bumping people off.
  6. ThePhantomPain

    ThePhantomPain Newcomer, in training Posts: 35

    I use Telenet Internet, it's a Belgium based Cable provider, wich grants me in the basic subscription 10 MB/s whereas 6MB/s really confirmed and it grants me a 10 GB download limit and a 2GB uploadlimit. Uploadspeed is 192KB/s which is slow, but overall I give them a 8/10 for their superb helpdesk.
  7. jobeard

    jobeard TS Ambassador Posts: 13,010   +218

    S. California, USA
    I'm on Adelphia.net which has just come out of bankruptcy and thus recently
    acquired by Time Warner. This is a cable based service (as dsl is too remote).
    How fast is my Adelphia High-Speed Internet service?
    Adelphia High-Speed Internet offers three levels of service. Preferred is our most popular level of service and provides download speeds up to 4 Mbps. (Note: Extreme High-Speed Internet is available in limited areas, offering download speeds up to 16 Mbps and upload speeds up to 2 Mbps.)​
    I just ran SpeedTest with DL=4472, UL=432

    Cost? Expensive: 49.95/mo USD with a prerequisite of the Digital Cable service.

    Reliability: Above average. Very few outages in 3 years. Updating my router firmware was a great improvement.

    Help desk is (was) excellant ... we'll have to wait to see how effective Time Warner will be. The modem failed this spring and was replaced in a reasonable time (24 hrs).

    {fyi: Earthlink is/was my preferred ISP, but that was only dial-up service.
    really too bad we can't get HS like DSL/Cable directly from them :(
    }
  8. Tedster

    Tedster Techspot old timer..... Posts: 10,067   +13

    Roadrunner. Killeen, Texas. Expensive and average quality. Quite a few outages.
    However when I had roadrunner in El Paso, Texas the service was very good with little outages.
  9. Peddant

    Peddant Newcomer, in training Posts: 1,644

    Take a look HERE Might save you a few shekels.

    I use the £15/2MB service (Tiscali).Seems OK to me,but I`m not a power user.

    The only problem with Tiscali, is the Tech support`s very shaky grasp of the English language.
    But I think that`s common to most big ISPs.
  10. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    I use NTL cable broadband. £24.99 per month for a 4MB connection with no cap.

    I get just under 500KBps down and 50KBps up.

    I`ve had the connection for over two years and apart from the odd hiccup, it`s been very good.

    Regards Howard :)
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