What sound, video and game controllers?

By rowey
Dec 10, 2012
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  1. I have recently put this pc together, all parts are new and never used, my issue is there is no sound video and game controllers in my device manager, I have attached a dxdiag 64 bit report.
    speccy report says no audio card which there is not anyways as im using the onboard sound.
    I have tried reloading the audio drivers from the mobo disk aswell. help please

    Attached Files:

  2. fimbles

    fimbles TechSpot Evangelist Posts: 1,232   +119

  3. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    Some background to diagnosing this type of problem

    1. A fundamental point about Windows Plug and Play (pnp)​
    Windows doesn't need a driver to detect pnp hardware (like a sound card). Windows only needs drivers to use the device (I.e. getting the sound hardware to actually play sound!) So first diagnostic step is to look for signs of hardware detection. Once you know the hardware's detected, then go looking at driver issues.​

    2. The System Device section of the DxDiag report displays PCI connected devices. All internal sound cards (on-board and internal add-on cards) connect to the PCI bus. (Note: USB sound cards don't connect PCI and won't appear in DxDiag)​

    3. Look at the Device Names listed in the System Device section of your report. At least one of those names should either a) include the word "Audio" or b) have a very generic or ambiguous sounding device name (like PCI device, Other or Unknown) This last case, tells you there's a PCI device detected but it may or may not be audio. More work would be needed to determine what it is.​

    4) Now look at the device names in your System Device section. There's no indication of an audio card detected! Device detection failure can be due to: a) device powered off, b) device disabled or not configured in BIOS, c) device hardware failed or is not seated properly in its socket.​

    For your case, start with a close look through all your BIOS menu setup options. Make sure onboard audio is not disabled.​

    Code:
    --------------
    System Devices
    --------------
        Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_50011458&REV_06\3&13C0B0C5&0&E0
      Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes
     
        Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_50061458&REV_06\3&13C0B0C5&0&EF
      Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:04, 52736 bytes
      Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:14, 325120 bytes
      Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:26, 343040 bytes
     
        Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3F
    Device ID: PCI\VEN_8086&DEV_3B3F&SUBSYS_50041458&REV_06\3&13C0B0C5&0&D2
      Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:03, 30720 bytes
      Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:14, 325120 bytes
      Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:26, 343040 bytes
     
        Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_50011458&REV_06\3&13C0B0C5&0&FB
      Driver: n/a
     
        Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3E
    Device ID: PCI\VEN_8086&DEV_3B3E&SUBSYS_50041458&REV_06\3&13C0B0C5&0&D1
      Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:03, 30720 bytes
      Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:14, 325120 bytes
      Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:26, 343040 bytes
     
        Name: Intel(R) 5 Series/3400 Series SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_3B22&SUBSYS_B0051458&REV_06\3&13C0B0C5&0&FA
      Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 9.05.0000.1037 (English), 10/2/2009 12:58:58, 537112 bytes
     
        Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_50061458&REV_06\3&13C0B0C5&0&D7
      Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:04, 52736 bytes
      Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:14, 325120 bytes
      Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:26, 343040 bytes
     
        Name: Intel(R) H55 Express Chipset LPC Interface Controller - 3B06
    Device ID: PCI\VEN_8086&DEV_3B06&SUBSYS_50011458&REV_06\3&13C0B0C5&0&F8
      Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 11:48:27, 15424 bytes
     
        Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3B
    Device ID: PCI\VEN_8086&DEV_3B3B&SUBSYS_50041458&REV_06\3&13C0B0C5&0&D0
      Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:03, 30720 bytes
      Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:14, 325120 bytes
      Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:26, 343040 bytes
     
        Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_A6\3&13C0B0C5&0&F0
      Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes
     
        Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B38
    Device ID: PCI\VEN_8086&DEV_3B38&SUBSYS_50041458&REV_06\3&13C0B0C5&0&EA
      Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:03, 30720 bytes
      Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:14, 325120 bytes
      Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:26, 343040 bytes
     
        Name: Intel(R) HD Graphics
    Device ID: PCI\VEN_8086&DEV_0042&SUBSYS_D0001458&REV_18\3&13C0B0C5&0&10
      Driver: n/a
     
        Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_3B641458&REV_06\3&13C0B0C5&0&B0
      Driver: n/a
     
        Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B37
    Device ID: PCI\VEN_8086&DEV_3B37&SUBSYS_50041458&REV_06\3&13C0B0C5&0&E9
      Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:03, 30720 bytes
      Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:14, 325120 bytes
      Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:26, 343040 bytes
     
        Name: Intel(R) processor DRAM Controller - 0040
    Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_50001458&REV_18\3&13C0B0C5&0&00
      Driver: n/a
     
        Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
    Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_50011458&REV_06\3&13C0B0C5&0&E5
      Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes
     
        Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B36
    Device ID: PCI\VEN_8086&DEV_3B36&SUBSYS_50041458&REV_06\3&13C0B0C5&0&E8
      Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:03, 30720 bytes
      Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:14, 325120 bytes
      Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 13:29:26, 343040 bytes
     
        Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&906ED74&0&00E5
      Driver: n/a
  4. rowey

    rowey TechSpot Member Topic Starter Posts: 56

    Ok good news people, went into bios and for some reason the Azalia setting was disabled. Thank you for your help guys I now have sound =)


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