My son's keyboard keys were broken before, but was fixed for free because it was still under warranty but it took the manufacturer to do it like a couple of weeks which my son hated. Now another key is broken where the nylon plasctic spring-like mechanism is missing. Just wondering where we can buy it? The first time it broke, I called the manufacturer and ask for those parts only to find out that what they are sending me are the complete qwerty keys themselves not the parts underneath them. Since it was still under warranty I decided to send them the laptop and have it fixed. I know I can fix it myself if I have the parts without having my son computer hungry for a couple of weeks. any suggestion as to where I can get those plastic part sunderneath the keyboard keys aside from the manufacturer, they must be sort of generic or universal, aren't they?