Why does my Internet suck?

By gastropod11
Aug 2, 2011
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  1. Hey guys I bought a new computer for gaming and its amazing when im playing games! When I wanna go on the internet, and lets say, watch a youtube video, it will take forever to buffer! Internet on this computer is just really sucky. Why would this be? By the way, I have the most expensive comcast internet package out there. My last computer would load right away! Whats wrong with my computer? If there are any specs you need to know, just let me know and ill tell you!
  2. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,086   +222

    Price don't mean much. Try one of these to check your download/upload speed ;

    http://reviews.cnet.com/internet-speed-test/

    http://performance.toast.net/

    http://www.speakeasy.net/speedtest/

    http://speedtest.net/

    If you're not getting what you're paying for, you might contact your provider

    I might add, depending on time of day, those reading will differ.
  3. gastropod11

    gastropod11 Newcomer, in training Topic Starter

    Okay i did the toast one and and we got 4251kbps and the average is like 3000 or something like that. This was on my old computer which is currently in my brother's room. I did it on mine and got 261 kbps. This is what I dont get. We have a better than average internet but my computer just sucks with internet.
  4. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,086   +222

    Are you on wi fi or ???
  5. gastropod11

    gastropod11 Newcomer, in training Topic Starter

    Yea im connected via wireless but i did connect with my ethernet cable and it didnt help that much at all.
  6. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,086   +222

    Ok, I know with wi fi, if there are any walls/floors/doors between pc & router/modem it'll interfere with the signal. But since its not much different on ethernet, I'd suggest either contacting your ISP or wait for a more experienced person here or both. Good luck.:)
  7. gastropod11

    gastropod11 Newcomer, in training Topic Starter

    Thanks for your help! I will be contacting them today!
  8. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,086   +222

    You're very welcome
  9. LNCPapa

    LNCPapa TS Special Forces Posts: 4,271   +257

    You might also want to try connecting via ethernet and making sure you first disconnect from the wireless network. Make sure the only option your machine has to reach the internet is via the wire and try the test again.
  10. gastropod11

    gastropod11 Newcomer, in training Topic Starter

    Alright so I guess I wasnt disconnected from the wireless and the ethernet cable did do A lot better. I got 11.14Mbps with the ethernet cable. 1.31Mbps with wireless. But the only thing is, my old computer got 25.49 Mbps when it is wireless. I dont understand why it is doing better. Everything about my new computer is better!
  11. gastropod11

    gastropod11 Newcomer, in training Topic Starter

    Alright nevermind everyone I fixed it! Sorry for your troubles! My problem was that I was connecting to the internet using my chip inside my computer. I uninstalled the chip and disabled it. It then let me connect to the internet using my D-Link and my speed it back up to 25.28 Mbps! Thanks everyone!
     
  12. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,086   +222

    Congrats. Good luck.:D


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