I don't just mean insofar as all the tech problems so many of us have with various Windows applications and OS's, but even really simple things such as the instructions in the Help&Support feature. Examples: The instructions given for getting into SafeMode don't work at all. I had to search all over the Net till I found a method that worked. The section on back-up and recovery is worthless. It doesn't tell you what to do when SystemRestore won't work and , while it says you can back up files to tape if a tape recording device is hooked to the computer; it does not tell you one blessed word about how to do that. I have no idea if they mean a VCR or an audio-only taping devise. Can I use my CD burner to back up files to DVD or CD and if I need a File Back-Up program such as Acronis True Image to facilatate doing that. Do I need special cables or do I simply use the cables I use to hook the VCR to the TV? With all the screw ups that are seemingly built into XP and other Windows products, I wonder if everyone wouldn't be better off with Macs or Linux or whatever.