Wife's Dell freezes up...

By Roger Vaughn
Apr 11, 2013
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  1. Hello all,
    This is my first time here and appreciate (in advance) all your feedback. My wife has a Dell Vostro 1520 (approximately 2 years old) with MS Windows XP. Her computer periodically freezes up in progressive stages during the boot up. For example, she will get to the Windows screen and cannot go any further. After several re-boots, she will get to the "login" stage, however she cannot login. After what seems to be a couple of hours, she will get past the "login" stage, but will not be able to pull up all of her applications. I'm no computer wiz, but after some research, does she have a bad windows driver or is the hard drive going bad? Hope I've been as specific as possible.

    Any and all help graciously accepted!
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,461   +135

    What antivirus program is installed? Have you checked for a virus or other malware infection?
  3. Roger Vaughn

    Roger Vaughn Newcomer, in training Topic Starter

  4. Roger Vaughn

    Roger Vaughn Newcomer, in training Topic Starter

    I'm not sure of the last time she checked, but I DO know she's pretty good about checking.
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,461   +135



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