Win XP log on dialog does not display

By maXimus4444
Oct 23, 2009
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  1. Hello TS,

    I have a workstation that will boot up correctly until it gets to the point where the logon dialog box would be displayed. (Actually it would be the window that says press ctrl-alt-delete to logon)

    I then attempted to boot into safe mode. The same problem comes up. It will display the background but it won't get past that point.

    I am able to move the mouse. (Not sure if that helps)

    Asus P5GZ-MX - mobo
    1 GB Ram
    40 GB Maxtor Sata HDD
    Intel Pentium D 2140
    Windows XP Pro SP3

    thanks
    maX
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    You may have a virus or other malware infection
  3. maXimus4444

    maXimus4444 Newcomer, in training Topic Starter Posts: 118

    is there a way to clean the infection without being able to login to windows?
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    You could try doing an XP Repair Install:
    XP Repair
  5. dhanushka83

    dhanushka83 Newcomer, in training Posts: 20

    I Cant understand what u are telling.Actually Logging screen display or not.? If logging screen display wht is the error massage shows, Please tell clearly.
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Press Ctrl + Alt + Del twice
    You should see your login window
  7. maXimus4444

    maXimus4444 Newcomer, in training Topic Starter Posts: 118

    @dhanushka83
    The PC boots past the windows loading screen. As soon as the default blue background appears nothing else happens. It doesn't display the window that gives you instructions to press CTRL+ALT+DEL. Therefore, I cannot logon to the computer.

    @kimsland
    I also tried that as well to no avail.
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    It really sounds like a corrupted hardware driver or a bad piece of hardware inside the computer... Like a modem, extra USB or another PCI card
  9. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Well you could also try Alt+Tab, just in case its hiding behind that screen
  10. C0u64R

    C0u64R Newcomer, in training Posts: 23

    If you can get to command prompt using a windows 98 boot disk you might be able to navigate to your C drive and run the command "control userpasswords2" which should allow you to configure your login. http://wiki.ljackson.us/Control_Userpasswords2

    Its a shot in the dark because im not sure you can run it at such a low level. You might need to get into safe mode with command prompt to run it. so you would just boot into safe mode with command prompt and type "control userpasswords2" if you have the correct privileges you should be able to configure it from there. That should allow you to bypass the log in screen and go straight to desktop.

    Good luck and gods speed.
    Cougar
  11. dhanushka83

    dhanushka83 Newcomer, in training Posts: 20

    Try boot with safe mood, it will be Work. if not repair your OS
     
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