Win32 Heur removal

By Macca
Feb 26, 2009
  1. Hello,

    I've been trying to get rid of the win32 heur virus/trojan.

    I'd appreciate any help - been reading the step-by-step posts by Blind Dragon, so here I post my logs.

    kind regards

  2. mflynn

    mflynn TS Rookie Posts: 2,655

    Do the TechSpot 8 steps:

    Skip no steps (do not install another virus scanner if you already have one, ask me before installing a Firewall).

    Most importantly update MalwareBytes (MBAM) and SuperAntiSpyware (SAS)!

    Before you scan with either MalwareBytes or SuperAntiSpyWare do the Extra Configs below these have become most important lately

    SuperAntispyware extra config

    After installed double-click the icon on your desktop to run it.

    Update the program definitions.

    Click the Preferences button.

    Then Scanning Control.

    In Scanner Options make sure all boxes are checked except #3 Ignore System Restore.. are checked:

    MalwareBytes extra config

    After update but before running
    Click settings and confirm all are Checked.

    I repeat Update these 2 programs.

    Run them and attach their logs.

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