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Win32.myzor--need help please!!

By chewzall
Dec 2, 2006
  1. My husband has managed to infect our pc with the win32.myzor and I'm having a difficult time figuring out how to rid my machine of it. I've run NAV, AdAware, SpyBot, XoftSpy, ...it just keeps reappearing. I think I've got the HijackThis log attached. Can you please help me?
    Thanks!

    OK, just read the rename the hijack this thread, 2nd log from scan after renaming is now attached.
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.


    Regards Howard :wave: :wave:


    This thread is for the use of chewzall only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. chewzall

    chewzall TS Rookie Topic Starter Posts: 22

    Done w/ prelim removal stuff

    I've gotten through the prelim removal instructions. Attached are the new hijack this and AVG logs.
    Thanks!
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    STK004<I can find no info for this programme. If you didn`t install it yourself, or you don`t know that it`s completely safe, you should get rid of it.

    Video ActiveX Object

    Easy SpyRemover

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    cdplayer.exe
    STK004M.exe
    EasySpyRemover.exe
    STK014M.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm

    O2 - BHO: (no name) - {1a1ddc19-5893-43ab-a73f-f41a0f34d115} - C:\Program Files\Video ActiveX Object\isaddon.dll (file missing)

    O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINNT\System32\nzdd.dll

    O4 - HKLM\..\Run: [DeluxeCD] C:\WINNT\system32\cdplayer.exe -tray

    O4 - HKLM\..\Run: [Easy SpyRemover] C:\Program Files\Easy SpyRemover\EasySpyRemover.exe /smart

    O4 - Global Startup: STK004 PNP Monitor.lnk = C:\Program Files\STK004\STK004M.exe

    O4 - Global Startup: STK014 PNP Monitor.lnk = C:\Program Files\STK014\STK014M.exe

    O9 - Extra button: Bonus Bar - {CA1B16B1-F8FB-11D3-BE64-0050DAC4F5A8} - C:\WINNT\System32\shdocvw.dll

    O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab

    O16 - DPF: {22CF0C35-80CE-11D3-9354-00105AA793BF} (Ipa Control) - http://www.immdesign.com/webview/IPAWebView.cab

    O16 - DPF: {230C3D02-DA27-11D2-8612-00A0C93EEA3C} (SAXFile FileUpload ActiveX Control) - http://www.photogize.com/saxfile.cab

    O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) - http://www.cabeagent.com/netagent/objects/custappx2.CAB

    O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.25.44/025b39afa24d2698ff22/netzip/RdxIE.cab

    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab

    O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://www.gatewayatwork.com/gw_atwork/support/sysref/gwCID.CAB

    O16 - DPF: {BA00165E-C903-11D3-BD27-0050048A82BF} (eShare Technologies NetAgent Customer ActiveX Control) - http://www.cabeagent.com/netagent/objects/CustAppX.CAB

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\STK014<Delete the entire folder.
    C:\Program Files\Easy SpyRemover<Delete the entire folder.
    C:\windows\system32\blank.htm
    C:\Program Files\Video ActiveX Object<Delete the entire folder.

    Delete all files in AVG Antispyware quarantine.

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.

    This is the filepath you need to enter into killbox.

    C:\WINNT\System32\nzdd.dll

    Once your system has rebooted, rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :)

    This thread is for the use of chewzall only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. chewzall

    chewzall TS Rookie Topic Starter Posts: 22

    Is it over yet??

    Howard,
    Attached is the last log file. When I ran killbox, it said that filepath did not exist. Hopefully this is the end of all of this...please let me know if there's something in the log that needs to be addressed. So far nothing unusual has popped up with regards to system function.
    Thanks for all of your help!
    Kerri (chewzall)
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is clean.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of chewzall only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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