Download the Pocket Killbox programme from
HERE. Extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.>
http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.>
http://www.bleepingcomputer.com/forums/tutorial62.html
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
STK004
<I can find no info for this programme. If you didn`t install it yourself, or you don`t know that it`s completely safe, you should get rid of it.
Video ActiveX Object
Easy SpyRemover
Close control panel.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
cdplayer.exe
STK004M.exe
EasySpyRemover.exe
STK014M.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
O2 - BHO: (no name) - {1a1ddc19-5893-43ab-a73f-f41a0f34d115} - C:\Program Files\Video ActiveX Object\isaddon.dll (file missing)
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINNT\System32\nzdd.dll
O4 - HKLM\..\Run: [DeluxeCD] C:\WINNT\system32\cdplayer.exe -tray
O4 - HKLM\..\Run: [Easy SpyRemover] C:\Program Files\Easy SpyRemover\EasySpyRemover.exe /smart
O4 - Global Startup: STK004 PNP Monitor.lnk = C:\Program Files\STK004\STK004M.exe
O4 - Global Startup: STK014 PNP Monitor.lnk = C:\Program Files\STK014\STK014M.exe
O9 - Extra button: Bonus Bar - {CA1B16B1-F8FB-11D3-BE64-0050DAC4F5A8} - C:\WINNT\System32\shdocvw.dll
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) -
http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
O16 - DPF: {22CF0C35-80CE-11D3-9354-00105AA793BF} (Ipa Control) -
http://www.immdesign.com/webview/IPAWebView.cab
O16 - DPF: {230C3D02-DA27-11D2-8612-00A0C93EEA3C} (SAXFile FileUpload ActiveX Control) -
http://www.photogize.com/saxfile.cab
O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) -
http://www.cabeagent.com/netagent/objects/custappx2.CAB
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) -
http://207.188.25.44/025b39afa24d2698ff22/netzip/RdxIE.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) -
http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) -
http://www.gatewayatwork.com/gw_atwork/support/sysref/gwCID.CAB
O16 - DPF: {BA00165E-C903-11D3-BD27-0050048A82BF} (eShare Technologies NetAgent Customer ActiveX Control) -
http://www.cabeagent.com/netagent/objects/CustAppX.CAB
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\Program Files\
STK014<Delete the entire folder.
C:\Program Files\
Easy SpyRemover<Delete the entire folder.
C:\windows\system32\
blank.htm
C:\Program Files\
Video ActiveX Object<Delete the entire folder.
Delete all files in AVG Antispyware quarantine.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and
check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath you need to enter into killbox.
C:\WINNT\System32\nzdd.dll
Once your system has rebooted, rehide your protected OS files.
Post a fresh HJT log and let me know how your system is running.
Regards Howard
This thread is for the use of chewzall only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
