Win7 BSOD
- Thread starter tehspoon
- Start date
- Status
Route44
Posts: 12,015 +82
0x00000019: BAD_POOL_HEADER
A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the msot common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers.
How to find and post your Minidump Files:
My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.
It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip. Please do us a favor and don’t Zip each one individually.
A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the msot common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers.
How to find and post your Minidump Files:
My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.
It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip. Please do us a favor and don’t Zip each one individually.
Here are my mini dumps. Could you please help. Oh and this is a brand new home built computer.
CPU: AMD Phenom II X2 555 BE
Mobo: Gigabyte MA770T-UD3P F5 BIOS
GPU: XFX Radeon HD 5770
RAM: A-DATA Gaming Series DDR3 1600
PSU: Antec NEO Eco 520C 520W
And I also find it weird that I only get these bluescreens when I first turn my computer on after leaving it off for a couple of hours.
CPU: AMD Phenom II X2 555 BE
Mobo: Gigabyte MA770T-UD3P F5 BIOS
GPU: XFX Radeon HD 5770
RAM: A-DATA Gaming Series DDR3 1600
PSU: Antec NEO Eco 520C 520W
And I also find it weird that I only get these bluescreens when I first turn my computer on after leaving it off for a couple of hours.
Route44
Posts: 12,015 +82
Your errors were evenly devided between 0x19 and 0x3B errors and most simply cited OS drivers as the cause and they are too general to be of much help.
However, one did manage to cite the Radeon Kernel Mode driver atipmgag.sys as a cause.
See this link: http://forums.amd.com/game/messageview.cfm?catid=260&threadid=104677
However, one did manage to cite the Radeon Kernel Mode driver atipmgag.sys as a cause.
See this link: http://forums.amd.com/game/messageview.cfm?catid=260&threadid=104677
Route44
Posts: 12,015 +82
Some my research has led me to read that some fixed this issue with fresh install of their OS.
I would take the simpler step like...
1. Download Driver Cleaner Pro or Driver Sweeper (both have free versions; make sure the version will work with your OS) to your desktop screen and install.
2. Download the latest diver(s) for your video card but don't install them.
3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Cleaner Pro or Driver Sweeper but only deal with your video card drivers. If it doesn't find any video card drivers that is quite okay.
4. Reboot and install new video card drivers.
I would take the simpler step like...
1. Download Driver Cleaner Pro or Driver Sweeper (both have free versions; make sure the version will work with your OS) to your desktop screen and install.
2. Download the latest diver(s) for your video card but don't install them.
3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Cleaner Pro or Driver Sweeper but only deal with your video card drivers. If it doesn't find any video card drivers that is quite okay.
4. Reboot and install new video card drivers.
Route44
Posts: 12,015 +82
Two more Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION
This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
* Only Window OS drivers were cited.
This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
* Only Window OS drivers were cited.
Tehspoon,
Prior to migrating to Windows 7 from did you run the Windows 7 Upgrade Advisor?
To determine if your current computer configuration will be compatible with Windows 7 please go to the following link: http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx
Another resource to verify compatibility is available at the Microsoft Windows 7 Compatibility Center located at the following link: http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
Also, should you require additional assistance and guidance, Microsoft does have an official Windows 7 Support Forum located here http://social.technet.microsoft.com/Forums/en-US/category/w7itpro/ . It is supported by product specialists as well as engineers and support teams.
Jessica
Microsoft Windows Client Team
Prior to migrating to Windows 7 from did you run the Windows 7 Upgrade Advisor?
To determine if your current computer configuration will be compatible with Windows 7 please go to the following link: http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx
Another resource to verify compatibility is available at the Microsoft Windows 7 Compatibility Center located at the following link: http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
Also, should you require additional assistance and guidance, Microsoft does have an official Windows 7 Support Forum located here http://social.technet.microsoft.com/Forums/en-US/category/w7itpro/ . It is supported by product specialists as well as engineers and support teams.
Jessica
Microsoft Windows Client Team
Yah my PC can run it. Recently I reformated my drive and reinstalled Win7. I updated all my drives as well as my video driver. I then left my computer off for a while and rebooted. My computer did not BSOD so I thought I fixed it. After that I started installing programs such as firefox/vuze/dragonage/etc... Then the next day I start up my computer and get a BSOD. Here's my latest minidumps.
Route44
Posts: 12,015 +82
Another 0x3B: SYSTEM_SERVICE_EXCEPTION
This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
It simply said Pool_Corruption as the probable cause which points to drivers.
The other error is 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
The Windows kernel detected an illegal or unknown processor instruction. A Stop 0x1E condition can be caused by invalid memory and access violations similar to those that generate Stop 0xA errors which are caused by either hardware or drivers trying to address a higher IRQ Level address that they are not designed for.. This default Windows error handler typically intercepts these problems if error-handling routines are not present in the code itself.
Only a Windows OS driver is mentioned.
What security software are you running or other third party software? Perhaps you may need to do the tedious uninstall and reinstall one software at a time until instability occurs.
This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
It simply said Pool_Corruption as the probable cause which points to drivers.
The other error is 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
The Windows kernel detected an illegal or unknown processor instruction. A Stop 0x1E condition can be caused by invalid memory and access violations similar to those that generate Stop 0xA errors which are caused by either hardware or drivers trying to address a higher IRQ Level address that they are not designed for.. This default Windows error handler typically intercepts these problems if error-handling routines are not present in the code itself.
Only a Windows OS driver is mentioned.
What security software are you running or other third party software? Perhaps you may need to do the tedious uninstall and reinstall one software at a time until instability occurs.
Well i was using Norton Internet Security, but decided to uninstall that as people have said that it may cause problems. I'm probably going to reformat again this weekend and start installing programs one at a time to see what is causing me to crash. The only things i have really installed are
Mozilla Firefox 3.6
Azureus (Vuze)
Ventrilo
Heroes of Newarth
Winrar
Dragon Age
Alcohol 120%
Steam
ATI Catalyst 10.2
and two gadgets for my desktop: All CPU Meter, Wireless Network Meter
Mozilla Firefox 3.6
Azureus (Vuze)
Ventrilo
Heroes of Newarth
Winrar
Dragon Age
Alcohol 120%
Steam
ATI Catalyst 10.2
and two gadgets for my desktop: All CPU Meter, Wireless Network Meter
Route44
Posts: 12,015 +82
When you uninstalled Norton did you then go to their website and use their special Removal Tool designed for your version to make sure your system is totally clean from all things Norton?
Norton is notorious for leaving remnants of itself behind even after uninstalling; so much so that Norton had designed their own special removal tool to remove all drivers.
The software may be gone but drivers are left behind and when you install another antivirus, etc. conflicts occur. The drivers are still attemptingto engage and thus interfering with current security software.
Norton is notorious for leaving remnants of itself behind even after uninstalling; so much so that Norton had designed their own special removal tool to remove all drivers.
The software may be gone but drivers are left behind and when you install another antivirus, etc. conflicts occur. The drivers are still attemptingto engage and thus interfering with current security software.
okay so i found out why my pc has been giving me BSODs. So i decided to run Memtest86+ a second time, just to make sure everything was fine. I didn't get errors with either stick with my first test and ran 7 passes with them. This time i decided to run the Memtest86+ again immediately after a BSOD but i did it with both sticks in instead of one at a time. I immediately got a bunch of errors. So i'm going to check if the slots are dirty and if not, then i will RMA my ram for a replacement. Oh and how would i go about in cleaning out a dirty ram slot/contact?
- Status
