Win7 Ultimate x64 BSOD - dumps included

By cschrille
Jul 26, 2011
Post New Reply
  1. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

    B
    U
    M
    P

    I need help quite fast.
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    In light of what you have given us I suggest doing the following...

    1. Download Driver Sweeper free version to your desktop screen and install.

    2. Download the latest diver(s) for your video card but don't install them.

    3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Sweeper and remove ONLY the video card drivers. I had someone use it on their chipset drivers! If it doesn't find any video card drivers that is quite okay; just leave all other drivers alone.

    4. Reboot and install new video card drivers.
  3. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

    It seems to be working perfectly now. Thank you!
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Excellent! Glad it is working out. :)
  5. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

  6. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

    B
    U
    M
    P

    Im getting pissed off at my shitty Windows, for real.
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,684   +153

    What are the computers complete specs, including the power supply and it's wattage rating
  8. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

    Windows 7 Ultimate 64-bit
    ATI HD4870 1GB
    Amd Phenom 9950 quad core OC @ 3.1Ghz
    4GB RAM

    I got my PSU from my friend when I built this PC which was quite damn long ago so I dont remember. I can't find a label on the sides or the back of it.

    Do you think it could be connected to my problem, if so I can remove it and check under it.
  9. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    The error that most stands out is 0x101: CLOCK_WATCHDOG_TIMEOUT
    This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval. In other words, one of your processors is hung.

    Set your processor to default settings (i.e., not overclocked) and tell us if the BSODs occur.
  10. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

    I will probably do that later. Can someone tell me what it means when the BC code is 1e ?
     
  11. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
    The Windows kernel detected an illegal or unknown processor instruction. A Stop 0x1E condition can be caused by invalid memory and access violations similar to those that generate Stop 0xA errors.

    0xA errors are caused either by hardware or drivers attempting to address a higher IRQ Level than what they are designed for resulting in system crashes.
  12. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,684   +153

    So you haven't reset the bios to their default settings yet?... This will turn off any over-clocking for test purposes
  14. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Exactly.

    The dump was an 0x1E error and only cited a Windows OS driver.
  15. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

  16. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    cschrille, please use the Zip option here found in the Manage Attachments button the next time you post (just scroll down). You can Zip all four dumps in one file. Thanks.
  17. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

    Oh sorry, didn't see that. Should I do it now or is it ok for now?
  18. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Sorry for such a delay. Do it now.
  19. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

    Max size for file upload is 200kb all my dmp files are about 270kb.
  20. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Zipping a file will compress said file(s) allowing attachment.
  21. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

    Oh god why didn't I think of zipping them -_-

    Attached Files:

  22. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    First, did you ever set your overclocked hardware back to default settings that it was designed for?
  23. cschrille

    cschrille TechSpot Enthusiast Topic Starter Posts: 181

    As I said this was during when I was out of town, I told him to reset bios, I'll check on that soon.
  24. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Good; please do. I have another diagnostic step we can take but it is important to find out if the overclocking is the issue here especially by the fact that one of the drivers cited was the Windows OS driver amdppm.sys.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.