Window Web Access updater has stopped working popup

By GLaing
Dec 14, 2015
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  1. Hi All,
    Shortly after a windows update completed I started getting a continuous popup, there is very little information on how to correct this. I did a full virus removal described in the virus and malware removal forum. This did not correct the issue, also worth noting since this problem started I also get a EmpInv.txt log that opens up on restart of PC. Below is the info from the popup window.

    Window Web Access updater has stopped working
    Windows can check online for a solution to the problem.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: winwebtask_.exe
    Application Version:
    Application Timestamp: 56681513
    Fault Module Name: winwebtask_.exe
    Fault Module Version:
    Fault Module Timestamp: 56681513
    Exception Code: c0000005
    Exception Offset: 000020c0
    OS Version: 6.1.7601.
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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  2. jobeard

    jobeard TS Ambassador Posts: 9,156   +598

    First, this is NOT a program from Microsoft, so it's not necessary and can be uninstalled.
  3. GLaing

    GLaing TS Rookie Topic Starter Posts: 32

    Thanks that solved the issue

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