Windows 7 64-bit will not start up in normal mode

By daviddavidkam
Aug 24, 2011
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  1. Hi there,
    Recently my Windows 7 64bit suddenly will not start up in normal mode. It goes as far as the Windows logo with the black background, but no more, not even to the user log-in screen.
    I have tried system restore to an earlier date (even a week before the malfunction), restored successfully, but still won't start up.
    It will only start up in Safe Mode, Safe Mode+Networking.

    Any advice for my next would be great.
    Thanks.
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,117   +23

    This is a strong indication that drivers are involved or the possibility you are infected. Run a virus scan.
  3. daviddavidkam

    daviddavidkam Newcomer, in training Topic Starter Posts: 19

    Thanks for your advice Route44.
    2 days or so went by, my VAIO suddenly decides to start up in normal mode. And I didn't hesitate to run a fun scan using Avast. But detected zero faults.
    Suddenly today, windows came to a hault, alt+ctrl+del will not work, but amazingly VAIO gate was still operating. I had no choice but to force shut down, holding down the power button.
    I started it up again in normal mode, this time, it takes more than 7minutes to fully load windows, usually takes 2mins max. And since the spec is still pretty decent for a laptop.
    If what you say is true about drivers. How can I find out which driver/from where that is causing the problem?
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,117   +23

    Start > Run > type in EventVwr.msc > Okay

    Note any Yellow Triangles and Red X's and what drivers they flag. What make of harddrive your laptop running?

    *** By the way, I live very close to the Jersey Shore and will probably be leaving either late tonight or early Saturday morning so if you don't hear from me from Saturday on I am not ignoring you it is that I will be without power for some time.
  5. daviddavidkam

    daviddavidkam Newcomer, in training Topic Starter Posts: 19

    My harddrive is Samsung HM641JI from device manager.
    Eventviewer
    Windows Log, Applications: there's a few yellow Warnings (VSS, CVHSVC, Application Virtualization Client, and others); Error (SideBySide, Bonjour Service, MsiInstaller, and others)
    Windows Log, System: Warning: (DNS Client Events, WLAN-AutoConfig); Error: (Microsoft Antimalware, EventLog, Service Control Manager, and others)

    Am I looking at the right place?
    What should I do with these?
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,117   +23

    Do you have your Windows Disk? If so, do a Windows Repair. You can find how to do this on the internet.
  7. mathias495

    mathias495 Newcomer, in training

    Try spybot search and destroy. it helped me to find 41 problems.


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