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Windows 7 Bluescreen Dump Product 768_1

By dwood9764
Nov 1, 2009
  1. Updated to Windows 7 a few days ago and I'm sure because of hardward compatibility or application issues, a bluescreen dump has eventually emerged as follows:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000046
    BCP2: 82E5E8D8
    BCP3: A19E8568
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    110109-21590-01.dmp


    I have zero experience with dealing with these types of issues, so does anyone have any straight forward ideas on how to resolve this issue.

    Thanks,
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Are you running both PC Tools Spyware Doctor and Norton Internet Security at the same time? If so therein is the probable reason you are having crashes.

    Both are preventing a driver essential to thye other to not load.
     
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